Client Experience Advisor

4 weeks ago


Les Escoumins, Quebec, Canada Desjardins Full time
About the Role

We are seeking a highly skilled Client Experience Advisor to join our team at Desjardins. As a key member of our organization, you will play a critical role in enhancing the overall experience of our members and clients.

Job Description

This is a full-time on-site position that requires the ability to work effectively in a dynamic environment. As a Client Experience Advisor, you will be responsible for delivering exceptional service to our members and clients, ensuring that they feel welcome and supported throughout their financial journey.

Your primary focus will be on promoting the organization's cooperative values and providing personalized solutions to meet the unique needs of each individual. This includes:

  • Supporting members and clients by introducing them to existing applications and technological tools that can help them manage their finances efficiently.
  • Contributing to business development and maintaining strong relationships through excellent service delivery and activities.
  • Assisting members and clients who have encountered fraudulent activities or irregularities, monitoring and processing transactions required to resolve their cases.
  • Staying up-to-date with the latest standards, products, and services in the field to provide expert guidance.
  • Upholding compliance, security, and risk management standards to ensure the integrity of our operations.
What We Offer

In addition to a competitive salary and annual bonus, we offer a comprehensive benefits package that includes:

  • 4 weeks of flexible vacation starting from the first year
  • A defined benefit pension plan that provides predictable and stable income throughout retirement
  • Group insurance, including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
Requirements

To be successful in this role, you will require:

  • A high school diploma in a related field
  • A minimum of three years of relevant experience
  • Knowledge of French is required
  • Knowledge of service standards

The estimated annual salary for this position is $85,000-$95,000 CAD, depending on location and qualifications.



  • Les Escoumins, Quebec, Canada Desjardins Full time

    Job SummaryWe are seeking a highly skilled Financial Services Advisor to join our team. As a member of our advisory team, you will play a key role in providing exceptional service to our clients and members.


  • Les Escoumins, Quebec, Canada Desjardins Full time

    As a key member of the Desjardins team, you will play a vital role in enhancing the member and client experience. This includes ensuring that individuals feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You will promote the organization's cooperative values through the support you provide, and provide...


  • Les Coteaux, Quebec, Canada National Bank Full time

    About National BankAt National Bank, we pride ourselves on being a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.The Role of Banking AdvisorWe are seeking a highly skilled and dedicated Banking Advisor to join our team. As a Banking Advisor,...


  • Les Coteaux, Quebec, Canada National Bank Full time

    About the RoleAs a Banking Advisor at National Bank, you will have a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues.You'll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients. Your job...


  • Les Coteaux, Quebec, Canada National Bank Full time

    As a Banking Advisor at National Bank, you will have the opportunity to live your ambitions and make a positive impact on the lives of your clients and colleagues.Your RoleYou will adopt a friendly approach, listen actively, and offer a people-centric experience for branch clients.Greet clients, answer their questions, and help them use our banking...


  • Les Coteaux, Quebec, Canada National Bank Full time

    As a Financial Service Representative at National Bank, you'll have the opportunity to live your ambitions and make a positive impact on your clients' lives. Your role will involve adopting a friendly approach, listening actively, and offering a people-centric experience for branch clients.Your Job:Greet clients and answer their questions.Help clients use...


  • Les Escoumins, Canada Desjardins Full time

    The work mode arrangement for the position is full-time on site. As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the...


  • Les Escoumins, Canada Desjardins Full time

    Temporary position for 3 months The work mode arrangement for the position is full-time on site. As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their...


  • Les Escoumins, Canada Desjardins Full time

    The work mode arrangement for the position is full-time on site. As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the...

  • Medical Orderly

    6 months ago


    Les Escoumins, Canada Résidence Le Boisé sur Mer Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Work setting**: - Rural area - Various locations - Hospital or home for the aged - Nursing home/home for the aged **Tasks**: - Take patients' blood pressure, temperature and pulse - Serve meal trays and feed patients - Make beds and maintain patients' rooms - Maintain...

  • Assistant

    3 weeks ago


    Les Escoumins, Canada Desjardins Full time

    The work mode arrangement for the position is full-time on site. The incumbent supports the general manager and all managers of a medium-sized caisse in carrying out various administrative support and secretarial tasks. Activities include assisting with the planning and coordination of management activities. More specifically, you will be required to:-...


  • Les Coteaux, Canada National Bank Full time

    A dynamic role as a Banking Advisor at National Bank offers a unique blend of versatility and challenge. You'll have the opportunity to live your ambitions, make a positive impact on clients' lives, and develop a lasting relationship with them.Your Job:Greet clients and answer their questions, providing a friendly and people-centric experience.Help clients...

  • Home Support Worker

    3 months ago


    Les Coteaux, Canada Sheila Idio Oviedo Full time

    Work Term: Temporary - Work Language: English - Hours: 30 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 to less than 7 months - or equivalent experience **Work site environment**: - Non-smoking **Work setting**: - Room and board provided - Rural...


  • Les Eboulements, Canada Repère Boréal Inc Full time

    **Work Term**: Permanent **Work Language**: English or French **Education**: **Experience**: Études Diplôme d'études secondaires ou l'équivalent Milieu de travail Industrie de l'accueil Hôtel, motel, centre de villégiature Tâches Enquêter sur les plaintes et les réclamations Inscrire des clients dans le registre des arrivées et leur attribuer des...

  • Hotel Receptionist

    6 months ago


    Les Eboulements, Canada Repère Boréal Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Hospitality industry - Hotel, motel, resort **Tasks**: - Investigate complaints and claims - Register arriving guests and assign rooms - Resolve complaints and claims - Take, cancel and change room reservations - Provide information on...


  • Les Coteaux, Canada La Pieuvre Barbue Full time

    La Pieuvre Barbue, magasin emblématique de jeux de TCG et bientot de jeux de société, recherche un serveur/serveuse dynamique et passionné(e) par les jeux de société pour rejoindre notre équipe les samedis soirs. Votre mission sera de garantir un service de qualité à nos clients tout en animant des sessions de jeux de société, créant ainsi une...


  • Les Coteaux, Canada Sheila Idio Oviedo Full time

    **Work Term**: Temporary **Work Language**: English **Hours**: 30 à 40 heures par semaine **Education**: **Experience**: Études Certificat ou diplôme d'un collège, d'un cégep ou d'un autre établissement d'enseignement non universitaire d'un programme d'une durée de 3 mois à moins de 1 an ou experience équivalente Environnement de milieu de...


  • Les Eboulements, Canada Auberge de nos Aieux Inc Full time

    **Durée de l'emploi**: Permanent **Langue de travail**: Bilingue **Heures de travail**: 30 heures par semaine **Education**: Diplôme d'études secondaires ou l'équivalent **Expérience**: 1 mois à moins de 7 mois ou experience équivalente Milieu de travail Industrie de l'accueil Hébergement fourni Auberge Milieu rural Endroit éloigné...


  • Les Cedres, Canada Canadian Helicopters Full time

    Company Description Canadian Helicopters is a helicopter transportation service, maintenance support and flight training company. In business since 1947, Canadian Helicopters is Canada's largest helicopter operator with over 20 locations across the country and a fleet of nearly 100 single and multi-engine aircrafts. **Job Description**: - Provide...

  • Housekeeping Attendant

    6 months ago


    Les Eboulements, Canada Repère Boréal Inc Full time

    Education: No degree, certificate or diploma - Experience: 1 year to less than 2 years **Work setting**: - Hotel, motel, resort **Tasks**: - Dust furniture - Make beds and change sheets - Distribute clean towels and toiletries - Stock linen closet - Clean, disinfect and polish kitchen and bathroom fixtures and appliances - Handle and report lost and found...

  • sales clerk supervisor

    2 months ago


    Les Cèdres, Canada 9330-8823 Quebec Inc Full time

    Education: No degree, certificate or diplomaExperience: 3 years to less than 5 yearsWork settingWholesale establishment/storeTasksSupervise staff (apprentices, stages hands, design team, etc.)Assign sales workers to dutiesAuthorize return of merchandiseSell merchandisePrepare reports on sales volumes, merchandising and personnel matters Resolve issues that...

  • sales clerk supervisor

    2 months ago


    Les Cèdres, Canada 9330-8823 Quebec Inc Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork settingWholesale establishment/storeTasksSupervise staff (apprentices, stages hands, design team, etc.)Assign sales workers to dutiesAuthorize return of merchandiseSell merchandisePrepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise,...

  • Hotel Receptionist

    6 months ago


    Les Eboulements, Canada Auberge de nos Aieux Inc Full time

    Work Term: Permanent - Work Language: Bilingual - Hours: 30 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months - or equivalent experience **Work setting**: - Hospitality industry - Staff accommodation provided - Hostel - Rural area - Remote location **Tasks**: - Register arriving guests and...


  • Saint-ferreol-les-neiges, Canada JEAN-PHILIPPE COUTURE Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year - or equivalent experience **Work setting**: - Own home **Tasks**: - Assume full responsibility for household in absence of parents - Perform light housekeeping and cleaning duties - Shop for food and household supplies - Travel with family on trips and...


  • Saint-edmond-les-plaines, Canada Attractions boréales Full time

    **Work Term**: Permanent **Work Language**: French **Education**: **Experience**: Études Aucun certificat, diplôme ou grade Environnement de milieu de travail Extérieur Tâches Accompagner des personnes ou des groupes à l'occasion d'activités récréatives et sportives de plein air Réunir et inspecter le matériel de camping et les accessoires...

  • Medical Orderly

    1 month ago


    Saint-pierre-les-becquets, Canada Residence les Jardins les Becquets Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset - **Work setting**: - Rural area - Willing to relocate - Hospital or home for the aged - Nursing home/home for the aged - ** Security and safety**: - Criminal record check - Vulnerable sector check - ** Personal suitability**: - Client focus - Dependability -...