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Retail Customer Service Representative
2 months ago
At Purolator Inc, we're committed to delivering exceptional customer experiences. As a Customer Service Representative - Retail, you'll play a vital role in ensuring our customers receive the best possible service.
Key Responsibilities:- Provide exceptional customer service to our retail customers, responding to their inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with our retail team to achieve sales and customer satisfaction goals.
- Develop and maintain strong relationships with customers, vendors, and other stakeholders.
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
- Contribute to a positive and inclusive work environment, promoting a culture of respect and teamwork.
- 3-12 months of customer service experience, preferably in a retail environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Basic computer skills and proficiency in using technology, including POS systems.
- Ability to lift 70lbs and stand for 3-hour intervals, with a focus on maintaining a safe and healthy work environment.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A chance to make a real difference in the lives of our customers and colleagues.