Service Billing Operations Coordinator

1 week ago


PointeClaire, Quebec, Canada Mircom Group of Companies Full time

Job Summary:


We are seeking a detail-oriented and driven Service Billing Administrator with proven experience in handling all billing related activities. The successful candidate will be able to demonstrate accurate billing through Progress Billings or as per contract agreements, while ensuring all service revenue and cost activities are accounted for in a timely manner.



About the Role:

The Service Billing Administrator will report to the Billing Manager and work closely with the sales team. This is an exciting opportunity to join the Mircom Group of Companies, a leading provider of intelligent building and life safety solutions.



Key Responsibilities:

  • Ensure timely invoicing including maintenance of documentation supporting invoices
  • Document job folder-OneDrive
  • Processing credit card payments upon request
  • Resolve issues arising from actions or events involving administrative functions
  • Produce various reports and metrics as requested by management
  • Review purchase orders (vendors) for service department requirements
  • Assist with reviewing documents for billing issues, hours, variances etc.
  • Review open work orders weekly for resolving backlogged issues
  • Review documentation for work order variances in invoicing
  • Review documentation for PO variances in invoicing
  • Aid with inquiries from AR, AP, clients, sales
  • Assist with credit requests
  • Update Billing Manager regarding any inconsistencies or challenges


Requirements & Skills:

To succeed in this role, you will need:



  • Minimum 1-3 years office administration experience
  • Experience in the industry would be considered an asset
  • Post-secondary education (technical diploma or degree)
  • Strong computer skills (Microsoft Office - Excel, Pivot table, Word, etc.)
  • Strong customer service skills
  • Proficiency in French and English is required
  • Ability to meet tight deadlines
  • Strong communication and interpersonal skills
  • Strong organizational skills
  • Ability to deal with confidential information with high degree of professionalism


About Our Company:

Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. We have over 100 countries worldwide and offer a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands.



What We Offer:

  • Estimated salary: $60,000 - $80,000 per year
  • Competitive benefits package, including group insurance and RRSP program
  • Dynamic and supportive work environment
  • Opportunities for professional development and career advancement


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