Food Service Supervisor

5 days ago

Toronto, Ontario, Canada Tim Hortons - 104501 Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons - 104501. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including training and development.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and high-quality food products.
  • Operations and Administration
    • Prepare and submit reports on sales, stock, and other relevant data.
    • Estimate ingredient and supplies required for meal preparation and maintain records of stock and supplies.
  • Team Management
    • Supervise and check the assembly of trays and delivery of food trolleys.
    • Establish work schedules and ensure that staff are aware of their responsibilities and deadlines.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Language
    • Fluent in English.
  • Work Environment
    • Fast-paced environment with a combination of sitting, standing, walking, and standing for extended periods.
Working Conditions
  • Physical Demands
    • Physically demanding with a combination of sitting, standing, walking, and standing for extended periods.
  • Work Schedule
    • 40 hours per week.
Personal Suitability
  • Client Focus
    • Excellent oral communication and interpersonal skills.
  • Team Player
    • Ability to work effectively in a team environment.
  • Initiative
    • Proactive and able to take initiative in a fast-paced environment.

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