Spa Operations Coordinator

5 days ago

Oshawa, Ontario, Canada Durham College Full time
Job Title: Spa Operations Coordinator

About Durham College:

Durham College is a leading post-secondary institution that supports students to develop career-ready skills for the ever-changing job market. With a focus on experiential learning, led by expert faculty, through field placements, applied research, co-ops and other hands-on opportunities, DC grads are known for having the skills and knowledge they need to adapt to the ever-changing workforce.

A leader in innovative teaching and learning, Durham College offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design.

Our modern campuses in Oshawa and Whitby offer 145 programs – including six honours bachelor's degrees and nine apprenticeship programs – to more than 13,700 full-time post-secondary and 2,300 apprenticeship students. In addition, more than 14,600 students participate in professional and part-time learning. More than 110,500 alumni represent the college, both locally and around the world.

Job Summary:

The Spa Operations Coordinator will be responsible for the day-to-day operations of the spa, including inventory management, equipment maintenance, and customer service. The successful candidate will have a minimum of 1-2 years of experience in a spa environment and possess excellent communication and organizational skills.

Key Responsibilities:

  • Conduct regular facility inspections to identify and address general equipment and maintenance issues.
  • Maintain program lab surfaces, equipment and furniture according to manufacturer's instructions and public health requirements.
  • Oversee the students assigned to spa operations as needed during public operational times.
  • Receive, systematically organize and restock program, spa consumables and retail products for the DC Spa boutique.
  • Assist with maintaining the spa welcome area and the retail boutique shelves.
  • Ensure linens are available for DC Spa lab, On-Campus clinic and placement hours and labs are stocked with the appropriate supplies.
  • Coordinate repairs and maintenance with minimal interruption to lab schedules.
  • Accountable for monitoring CTMG, ESMG and MAST labs during open lab time for compliance with spa operating procedures and health and safety requirements.
  • Maintain logs and other documentation and reports all incidents or accidents to the Spa manager daily and weekly.
  • Assist with maintaining spa software for inventory client records, software updates.

Requirements:

  • A minimum of a 2-year diploma or equivalent in Esthetician Spa Management.
  • A minimum of 1-2 years of operational work experience in a spa environment.
  • Possesses an up-to-date CPR, First Aid, and WHMIS certifications.
  • Exceptional office administration and customer service skills.
  • Knowledge of WHMIS, Public Health standards and Occupational Health and Safety Act requirements, as well as demonstrated experience in the spa or wellness industry.
  • Experience working with industry equipment, facilities, and inventory control, spa operating systems and maintenance protocols.

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