Luxury Flooring Sales and Design Specialist

4 weeks ago


Toronto, Ontario, Canada QY Search & Advisory Full time

Company Overview


We are a successful luxury flooring wholesale distributor and retailer based in Toronto (North York), Ontario. Our team is dedicated to delivering beautiful, functional designs and helping clients find the perfect products for their projects.



Salary and Benefits


The estimated annual salary for this position ranges from $50,000 to $67,500, with a comprehensive benefits package including dental coverage after 3 months, 2 weeks paid vacation, RRSP matching after 3 years, and access to an on-site gym and employee assistance program.



Job Description


In this role, you will play a key part in enhancing the customer experience by offering product insights, assisting with design selections, and ensuring the showroom remains inviting and organized. You will build and manage client accounts by coordinating projects and order follow-ups, ensuring an exceptional experience from start to finish.



Key Responsibilities:



  • Greet walk-in and appointment clients and understand their project needs, offering product recommendations that align with their design vision.
  • Process client orders, collaborate with other departments to ensure order accuracy and manage follow-up communications for a seamless customer journey.
  • Build and nurture strong relationships with contractors, designers, and retail clients to support ongoing sales and project success.
  • Maintain the showroom in top condition, ensuring it is organized and visually appealing to elevate the client experience and leave a lasting impression.


Qualifications and Skills



  • A minimum of 1-3 years of experience in a client-facing position, preferably in a showroom or design-related environment.
  • Experience, education, or passion for design, fashion, art, or architecture is highly desirable.
  • Excellent communication, relationship building, and problem-solving skills are essential.
  • Strong attention to detail and passion for continuous learning are required.


About Our Client


Our client values creativity, connection, and professional growth, with regular staff events that make work both enjoyable and rewarding. If you are passionate about design and eager to develop your skills within the industry, we encourage you to apply.



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