Hotel Operations Manager

1 week ago


Ingonish Beach, Canada castle rock country inn Full time
About the Role

We are seeking a skilled Hotel Operations Manager to join our team at Castle Rock Country Inn. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all guests receive exceptional service and that our high standards are consistently met.

Key Responsibilities
  • Manage and coordinate hotel activities, including front desk, housekeeping, food and beverage, and maintenance teams
  • Develop and implement policies and procedures to improve efficiency and guest satisfaction
  • Maintain accurate records and reports on hotel performance, including occupancy rates, revenue, and customer feedback
  • Conduct regular inspections of the hotel and its facilities to ensure they meet our high standards
  • Train and supervise staff to ensure they have the skills and knowledge needed to provide excellent service
Requirements
  • Bachelor's degree in Hospitality or related field
  • Minimum 3 years of experience in hotel management, preferably in a similar role
  • Proven track record of improving hotel performance and increasing guest satisfaction
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Ability to work effectively in a fast-paced environment and make sound decisions under pressure
What We Offer
  • A competitive salary of $60,000 - $80,000 per year, depending on experience
  • A comprehensive benefits package, including health, dental, and vision coverage, as well as a pension plan
  • The opportunity to work in a dynamic and growing industry, with opportunities for professional development and advancement
  • A collaborative and supportive work environment, with a team-oriented culture
About Us

Castle Rock Country Inn is a family-owned and operated business that has been providing exceptional service to our guests for over 20 years. We are committed to creating a warm and welcoming atmosphere, where our guests feel at home. If you are a motivated and experienced hospitality professional who shares our values, we encourage you to apply for this exciting opportunity.



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