Hotel Operations Manager

4 weeks ago


Ingonish Beach, Canada castle rock country inn Full time

Job Title: Hotel Operations Manager

Job Summary: We are seeking a highly skilled Hotel Operations Manager to join our team at Castle Rock Country Inn. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:

  • Co-ordinate activities with other work units or departments to ensure seamless hotel operations
  • Establish work schedules and procedures to maximize efficiency and productivity
  • Prepare and submit reports to management on key performance indicators
  • Co-ordinate, assign, and review work to ensure tasks are completed to a high standard
  • Maintain operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery
  • Requisition materials and supplies to maintain optimal inventory levels
  • Address customers' complaints or concerns in a professional and courteous manner
  • Train or assist in the training of other workers to ensure they have the necessary skills and knowledge
  • Take, cancel, and change room reservations to ensure accurate and efficient room management
  • Receive and record bookings for package tours to ensure accurate and efficient tour management
  • Provide information on hotel facilities and services to guests
  • Provide information regarding features of rooms, service of hotel, and points of interest to guests
  • Develop and implement policies and procedures for daily operations to ensure consistency and efficiency
  • Assist clients with check-in procedures for accommodation and/or transportation

Requirements:

  • 3-4 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and under pressure
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Free parking available
  • Support for newcomers and refugees, including diversity and cross-cultural training
  • Support for youths, including awareness training
  • Support for Indigenous people, including cultural competency training
  • Support for visible minorities, including hiring policies and diversity training


  • Ingonish Beach, Canada castle rock country inn Full time

    About Castle Rock Country InnCastle Rock Country Inn is a leading hospitality establishment that prides itself on delivering exceptional guest experiences.Salary InformationThe salary for this position is estimated to be between $60,000 and $80,000 per year, depending on experience.Job DescriptionWe are seeking an experienced Hotel Operations Manager to...


  • Ingonish Beach, Canada castle rock country inn Full time

    About the RoleWe are seeking a skilled Hotel Operations Manager to join our team at Castle Rock Country Inn. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all guests receive exceptional service and that our high standards are consistently met.Key ResponsibilitiesManage and...


  • Ingonish Beach, Canada castle rock country inn Full time

    Hotel Operations Manager Job DescriptionCastle Rock Country Inn is seeking an experienced Hotel Operations Manager to join our team.About the RoleThe Hotel Operations Manager will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.Key ResponsibilitiesCo-ordinate...


  • Ingonish Beach, Canada castle rock country inn Full time

    Job OverviewWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Castle Rock Country Inn. This is a permanent full-time position offering a competitive salary and excellent benefits.Estimated Salary: $60,000 - $80,000 per year, depending on experience.Job DescriptionThe successful candidate will be responsible for...


  • Ingonish Beach, Canada castle rock country inn Full time

    Job Title: Hotel Managing Supervisor–>The Castle Rock Country Inn is seeking a skilled Hotel Managing Supervisor to oversee the day-to-day operations of our resort. As a key member of our team, you will be responsible for ensuring the smooth operation of our hotel, including managing staff, coordinating activities, and maintaining high standards of...


  • Ingonish Beach, Canada castle rock country inn Full time

    Job Title: Hotel Operations SupervisorJob Summary: We are seeking a skilled Hotel Operations Supervisor to join Castle Rock Country Inn's team. As a Hotel Operations Supervisor, you will oversee the daily operations of the hotel, ensuring seamless guest experiences and efficient departmental performance.Key Responsibilities:Co-ordinate activities with other...


  • Ingonish Beach, Canada castle rock country inn Full time

    Job Title: Hotel Operations SupervisorJob Summary: We are seeking a highly organized and detail-oriented Hotel Operations Supervisor to join our team at Castle Rock Country Inn. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that...


  • Ingonish Beach, Canada castle rock country inn Full time

    Job Title: Hotel Operations SupervisorAt Castle Rock Country Inn, we are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team. As a key member of our management team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and supervising a team of...


  • Ingonish Beach, Canada castle rock country inn Full time

    We are seeking an experienced Hotel Operations Supervisor to join our team at the Castle Rock Country Inn. This is a permanent, full-time position with a competitive salary range of $45,000 - $60,000 per year.About the RoleThe Hotel Operations Supervisor will be responsible for co-ordinating activities with other work units or departments, establishing work...


  • Ingonish Beach, Canada castle rock country inn Full time

    Work Term: PermanentWork Language: EnglishHours: 35 hours per weekEducation: College/CEGEPExperience: 3 years to less than 5 yearsWork settingRemote locationHotel, motel, resortTasksCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresPrepare and submit reportsCo-ordinate, assign and review workMaintain operation...


  • Ingonish Beach, Canada castle rock country inn Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 35 hours per weekEducation: Expérience: EducationCollege/CEGEPWork settingRemote locationHotel, motel, resortTasksCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresPrepare and submit reportsCo-ordinate, assign and review workMaintain...


  • Winnipeg Beach, Canada Winnipeg beach Hotel Full time

    Job SummaryWe are seeking a skilled Hotel Guest Service Representative to join our team at Winnipeg Beach Hotel. As the face of our hotel, you will be responsible for providing exceptional customer service to our guests and ensuring their stay with us is memorable.About the RoleThis is a full-time permanent position working 35 to 40 hours per week. The...


  • Winnipeg Beach, Canada Winnipeg beach Hotel Full time

    We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Winnipeg Beach Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room reservations, and maintaining accurate records.Job Description:The successful candidate will have a strong understanding...

  • Hotel Receptionist

    1 week ago


    Falcon Beach, Canada The Hotel At Falcon Lake Full time

    Job Title:Hotel ReceptionistCompany Overview:The Hotel At Falcon Lake is seeking a detail-oriented and organized Hotel Receptionist to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to guests, handling room reservations, and ensuring seamless check-in and check-out experiences.Job...

  • Hotel Receptionist

    2 weeks ago


    Falcon Beach, Canada The Hotel At Falcon Lake Full time

    Job Title:Front Desk AgentJob Summary:The Hotel At Falcon Lake is seeking a motivated and organized Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Duties and...

  • Hotel Receptionist

    7 days ago


    Falcon Beach, Canada The Hotel At Falcon Lake Full time

    Job SummaryWe are seeking a detail-oriented and customer-focused Hotel Receptionist to join our team at The Hotel At Falcon Lake. This role is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.About the RoleIn this position, you will be responsible for registering arriving guests, assigning rooms, and...

  • Banquet Manager

    6 months ago


    Ingonish Beach, Canada oa Keltic Lodge and Highlands Links Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: No degree, certificate or diploma - Experience: 5 years or more **Work setting**: - Staff accommodation available - Rural area - Remote location - On-site customer service - Hospitality industry - Hotel, motel, resort **Tasks**: - Evaluate daily operations - Monitor...


  • Falcon Beach, Canada The Hotel At Falcon Lake Full time

    The Hotel At Falcon Lake is seeking a detail-oriented and organized Housekeeping Associate to join our team. As a Housekeeping Associate, you will be responsible for maintaining the cleanliness and organization of our hotel rooms, public areas, and back-of-house spaces.Key Responsibilities:Cleaning and Sanitizing: Sweep, mop, wash, and polish floors, dust...


  • Qualicum Beach, Canada Stranaghan Enterprises Ltd Full time

    Job DescriptionAt Stranaghan Enterprises Ltd, we are seeking an experienced and organized Hotel Operations Coordinator to join our team. In this role, you will be responsible for coordinating activities with other work units or departments.Key Responsibilities:Establish and maintain efficient work schedules and procedures to ensure seamless operationsPerform...


  • Qualicum Beach, Canada Stranaghan Enterprises Ltd Full time

    Job Title: Hotel Operations SupervisorJob Summary: We are seeking a highly organized and detail-oriented Hotel Operations Supervisor to join our team at Stranaghan Enterprises Ltd. The successful candidate will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same...