Hotel Operations Manager

2 weeks ago

Ingonish Beach, Canada castle rock country inn Full time
Job Title: Hotel Managing Supervisor–>

The Castle Rock Country Inn is seeking a skilled Hotel Managing Supervisor to oversee the day-to-day operations of our resort. As a key member of our team, you will be responsible for ensuring the smooth operation of our hotel, including managing staff, coordinating activities, and maintaining high standards of customer service.



Key Responsibilities:



  • Coordinating activities with other work units or departments: You will work closely with other departments to ensure seamless communication and effective problem-solving.



  • Establishing work schedules and procedures: You will develop and implement effective schedules and procedures to ensure efficient operations and high productivity.



  • Preparing and submitting reports: You will provide regular reports to management on key performance indicators, staff performance, and customer feedback.



  • Coordinating, assigning, and reviewing work: You will oversee the work of subordinate staff, providing guidance, support, and feedback to ensure high-quality performance.



  • Maintaining operation of computer systems, equipment, machinery: You will ensure that all systems and equipment are in good working order, performing regular maintenance and repairs as needed.



  • Requisitioning materials and supplies: You will manage inventory levels and procure necessary materials and supplies to ensure effective operations.



  • Addressing customers' complaints or concerns: You will provide exceptional customer service, resolving issues promptly and professionally.



  • Training or assisting in the training of other workers: You will provide on-the-job training and guidance to new staff members to ensure they are equipped to perform their duties effectively.



  • Taking, canceling, and changing room reservations: You will manage room reservations, ensuring that all requests are processed accurately and efficiently.



  • Receiving and recording bookings for package tours: You will coordinate with tour operators to ensure that all bookings are processed correctly and efficiently.



  • Providing information on hotel facilities and services: You will provide guests with information on hotel amenities, services, and local attractions.



  • Providing information regarding features of rooms, service of hotel, and points of interest: You will provide guests with detailed information on hotel rooms, services, and local attractions.



  • Developing and implementing policies and procedures for daily operations: You will work with management to develop and implement policies and procedures that ensure effective operations and high standards of customer service.



  • Assisting clients with check-in procedures for accommodation and/or transportation: You will provide guests with assistance during check-in procedures, ensuring a smooth and efficient experience.



Requirements:



  • Education: College/CEGEP



  • Experience: 3 years to less than 5 years



  • Computer and technology knowledge: MS Outlook



  • Work conditions and physical capabilities: Fast-paced environment, Standing for extended periods, Work under pressure



  • Personal suitability: Accurate, Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Interpersonal awareness, Judgement, Organized, Team player



Screening questions:



  • Are you currently legally able to work in Canada?



  • Do you have previous experience in this field of employment?



Experience:



  • 3 years to less than 5 years



Other benefits:



  • Free parking available



Support for newcomers and refugees:



  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.



Support for youths:



  • Provides awareness training to employees to create a welcoming work environment for youth.



Support for Indigenous people:



  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.



Supports for visible minorities:



  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).



  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.





 



Castle Rock Country Inn is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Hotel Operations Manager

    7 days ago

    Ingonish Beach, Canada castle rock country inn Full time

    About Castle Rock Country InnCastle Rock Country Inn is a leading hospitality establishment that prides itself on delivering exceptional guest experiences.Salary InformationThe salary for this position is estimated to be between $60,000 and $80,000 per year, depending on experience.Job DescriptionWe are seeking an experienced Hotel Operations Manager to...

  • Hotel Operations Manager

    1 week ago

    Ingonish Beach, Canada castle rock country inn Full time

    About the RoleWe are seeking a skilled Hotel Operations Manager to join our team at Castle Rock Country Inn. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all guests receive exceptional service and that our high standards are consistently met.Key ResponsibilitiesManage and...

  • Hotel Operations Manager

    4 weeks ago

    Ingonish Beach, Canada castle rock country inn Full time

    Job Title: Hotel Operations ManagerJob Summary: We are seeking a highly skilled Hotel Operations Manager to join our team at Castle Rock Country Inn. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.Key...

  • Hotel Operations Manager

    4 weeks ago

    Ingonish Beach, Canada castle rock country inn Full time

    Hotel Operations Manager Job DescriptionCastle Rock Country Inn is seeking an experienced Hotel Operations Manager to join our team.About the RoleThe Hotel Operations Manager will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.Key ResponsibilitiesCo-ordinate...

  • Hotel Operations Manager

    2 weeks ago

    Ingonish Beach, Canada castle rock country inn Full time

    Job OverviewWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Castle Rock Country Inn. This is a permanent full-time position offering a competitive salary and excellent benefits.Estimated Salary: $60,000 - $80,000 per year, depending on experience.Job DescriptionThe successful candidate will be responsible for...

  • Hotel Operations Supervisor

    2 weeks ago

    Ingonish Beach, Canada castle rock country inn Full time

    Job Title: Hotel Operations SupervisorJob Summary: We are seeking a skilled Hotel Operations Supervisor to join Castle Rock Country Inn's team. As a Hotel Operations Supervisor, you will oversee the daily operations of the hotel, ensuring seamless guest experiences and efficient departmental performance.Key Responsibilities:Co-ordinate activities with other...

  • Hotel Operations Supervisor

    4 weeks ago

    Ingonish Beach, Canada castle rock country inn Full time

    Job Title: Hotel Operations SupervisorJob Summary: We are seeking a highly organized and detail-oriented Hotel Operations Supervisor to join our team at Castle Rock Country Inn. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that...

  • Hotel Operations Supervisor

    4 weeks ago

    Ingonish Beach, Canada castle rock country inn Full time

    Job Title: Hotel Operations SupervisorAt Castle Rock Country Inn, we are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team. As a key member of our management team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and supervising a team of...

  • Hotel Operations Supervisor

    1 week ago

    Ingonish Beach, Canada castle rock country inn Full time

    We are seeking an experienced Hotel Operations Supervisor to join our team at the Castle Rock Country Inn. This is a permanent, full-time position with a competitive salary range of $45,000 - $60,000 per year.About the RoleThe Hotel Operations Supervisor will be responsible for co-ordinating activities with other work units or departments, establishing work...

  • hotel managing supervisor

    4 weeks ago

    Ingonish Beach, Canada castle rock country inn Full time

    Work Term: PermanentWork Language: EnglishHours: 35 hours per weekEducation: College/CEGEPExperience: 3 years to less than 5 yearsWork settingRemote locationHotel, motel, resortTasksCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresPrepare and submit reportsCo-ordinate, assign and review workMaintain operation...

  • hotel managing supervisor

    4 weeks ago

    Ingonish Beach, Canada castle rock country inn Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 35 hours per weekEducation: Expérience: EducationCollege/CEGEPWork settingRemote locationHotel, motel, resortTasksCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresPrepare and submit reportsCo-ordinate, assign and review workMaintain...

  • Hotel Guest Service Representative

    2 weeks ago

    Winnipeg Beach, Canada Winnipeg beach Hotel Full time

    Job SummaryWe are seeking a skilled Hotel Guest Service Representative to join our team at Winnipeg Beach Hotel. As the face of our hotel, you will be responsible for providing exceptional customer service to our guests and ensuring their stay with us is memorable.About the RoleThis is a full-time permanent position working 35 to 40 hours per week. The...

  • Hotel Guest Services Coordinator

    1 week ago

    Winnipeg Beach, Canada Winnipeg beach Hotel Full time

    We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Winnipeg Beach Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room reservations, and maintaining accurate records.Job Description:The successful candidate will have a strong understanding...

  • Hotel Receptionist

    2 weeks ago

    Falcon Beach, Canada The Hotel At Falcon Lake Full time

    Job Title:Hotel ReceptionistCompany Overview:The Hotel At Falcon Lake is seeking a detail-oriented and organized Hotel Receptionist to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to guests, handling room reservations, and ensuring seamless check-in and check-out experiences.Job...

  • Hotel Receptionist

    2 weeks ago

    Falcon Beach, Canada The Hotel At Falcon Lake Full time

    Job Title:Front Desk AgentJob Summary:The Hotel At Falcon Lake is seeking a motivated and organized Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Duties and...

  • Hotel Receptionist

    1 week ago

    Falcon Beach, Canada The Hotel At Falcon Lake Full time

    Job SummaryWe are seeking a detail-oriented and customer-focused Hotel Receptionist to join our team at The Hotel At Falcon Lake. This role is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.About the RoleIn this position, you will be responsible for registering arriving guests, assigning rooms, and...

  • Banquet Manager

    6 months ago

    Ingonish Beach, Canada oa Keltic Lodge and Highlands Links Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: No degree, certificate or diploma - Experience: 5 years or more **Work setting**: - Staff accommodation available - Rural area - Remote location - On-site customer service - Hospitality industry - Hotel, motel, resort **Tasks**: - Evaluate daily operations - Monitor...

  • Hotel Housekeeping Staff

    4 weeks ago

    Falcon Beach, Canada The Hotel At Falcon Lake Full time

    The Hotel At Falcon Lake is seeking a detail-oriented and organized Housekeeping Associate to join our team. As a Housekeeping Associate, you will be responsible for maintaining the cleanliness and organization of our hotel rooms, public areas, and back-of-house spaces.Key Responsibilities:Cleaning and Sanitizing: Sweep, mop, wash, and polish floors, dust...

  • Hotel Operations Coordinator

    1 week ago

    Qualicum Beach, Canada Stranaghan Enterprises Ltd Full time

    Job DescriptionAt Stranaghan Enterprises Ltd, we are seeking an experienced and organized Hotel Operations Coordinator to join our team. In this role, you will be responsible for coordinating activities with other work units or departments.Key Responsibilities:Establish and maintain efficient work schedules and procedures to ensure seamless operationsPerform...

  • Hotel Operations Supervisor

    4 weeks ago

    Qualicum Beach, Canada Stranaghan Enterprises Ltd Full time

    Job Title: Hotel Operations SupervisorJob Summary: We are seeking a highly skilled Hotel Operations Supervisor to join our team at Stranaghan Enterprises Ltd. The successful candidate will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers...