hotel managing supervisor

4 weeks ago

Ingonish Beach, Canada castle rock country inn Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week
  • Education:
  • Expérience: Education
  • College/CEGEPWork setting
  • Remote location
  • Hotel, motel, resortTasks
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Prepare and submit reports
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Address customers' complaints or concerns
  • Train or assist in the training of other workers
  • Take, cancel and change room reservations
  • Receive and record bookings for package tours
  • Provide information on hotel facilities and services
  • Provide information regarding features of rooms, service of hotel and points of interest
  • Develop and implement policies and procedures for daily operations
  • Assist clients with check-in procedures for accomodation and/or transportationSupervision
  • 3-4 peopleComputer and technology knowledge
  • MS OutlookWork conditions and physical capabilities
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressurePersonal suitability
  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team playerScreening questions
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?Experience
  • 3 years to less than 5 yearsOther benefits
  • Free parking availableSupport for newcomers and refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youthSupport for Indigenous people
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Supports for visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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