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Hotel Front Desk Supervisor

1 month ago

Toronto, Ontario, Canada ClubLink Corporation ULC Full time
Hotel Front Desk Supervisor Job Description

We are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. The successful candidate will be responsible for managing the front desk operations, supervising staff, and ensuring exceptional customer service.

Key Responsibilities:
  • Establish and maintain efficient work schedules and procedures
  • Supervise and train staff in job duties, safety procedures, and company policies
  • Prepare and submit reports on staff performance and customer feedback
  • Assist clients/guests with special needs and provide exceptional customer service
  • Requisition materials and supplies as needed
Requirements:
  • 1-2 years of experience in a hotel front desk or supervisory role
  • Secondary (high) school graduation certificate
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment