Hotel Front Desk Supervisor

4 weeks ago


Toronto, Ontario, Canada ClubLink Corporation ULC Full time

Job Title: Hotel Front Desk Supervisor - Team Lead

Job Summary: We are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.

Key Responsibilities:

  • Establish and maintain work schedules and procedures to ensure optimal hotel performance.
  • Supervise and train front desk staff to ensure excellent guest service and adherence to company policies.
  • Prepare and submit reports to management on hotel performance and guest feedback.
  • Assist guests with special needs and resolve any issues promptly and professionally.
  • Coordinate and review work assignments to ensure timely completion and high-quality results.

Requirements:

  • 1-2 years of experience in hotel front desk operations.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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