Hotel Front Desk Supervisor
4 weeks ago
Job Title: Hotel Front Desk Supervisor - Team Lead
Job Summary: We are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.
Key Responsibilities:
- Establish and maintain work schedules and procedures to ensure optimal hotel performance.
- Supervise and train front desk staff to ensure excellent guest service and adherence to company policies.
- Prepare and submit reports to management on hotel performance and guest feedback.
- Assist guests with special needs and resolve any issues promptly and professionally.
- Coordinate and review work assignments to ensure timely completion and high-quality results.
Requirements:
- 1-2 years of experience in hotel front desk operations.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- High school diploma or equivalent required.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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