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Sales & Traveller Champion

1 month ago

Québec, Quebec, Canada EightSix Network Full time
About Us

We are a dynamic team of entrepreneurs and passionate travellers, working towards building the leading group travel company of choice for North Americans. Our mission is to take the pain out of travel while delivering innovative world-class travel experiences for our customers.

Job Description

We are seeking a highly motivated and customer-focused Sales & Traveller Champion to join our team. As a key member of our sales team, you will be responsible for creating positive interactions across all our communication channels and managing leads through the entire sales process.

Key Responsibilities:
  • Oversee the entire sales process from initial interest through to final payment, including pursuing all sales opportunities and follow-up activities
  • Make outbound calls to new or existing customers, and follow-up with active inquiries to provide a complete experience to any customer who contacts us
  • Respond to customer inquiries (website forms, Facebook messages, chat messages and phone calls), engage with early adopters to answer questions and build loyalty from day one
  • Track new leads and participate in the maintenance of the CRM database to ensure accurate, clean and consistent data capture
Requirements:
  • College degree
  • Minimum 3 years of inbound and outbound sales and customer service experience
  • Fluent proficiency in English - French is an asset
What We Offer
  • Competitive salary and bonus plans
  • Group benefits plan (medical, dental & travel insurance)
  • Join some of our tours and experience the Approach difference abroad
  • Opportunities for skill development, as well as professional and career growth plans
  • Free coffee and tea, as well as surprise free meals and snacks
  • Employee Recognition Day, 5 à 7s, and other awesome team activities
  • A brand-new, modern office space located in the heart of Old Montreal (restaurants, coffeeshops, metro)
  • Amazing colleagues that will make time fly by while achieving results