Customer Service Representative

1 month ago


Québec, Quebec, Canada EightSix Network Full time

Job Title: Customer Service Representative - Order Entry Champion

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team as an Order Entry Champion. In this role, you will be responsible for ensuring exceptional customer care through the support, service, and championing of our customer's requirements within the Caldic organization.

Key Responsibilities:

  • Provide timely communication and coordinate order follow-up requirements as required with other Caldic Teams.
  • Support the building of profitable sales through positive customer relationships and the fulfillment of customer requirements.
  • Work closely with Sales, Replenishment, Shipping, Production, and the Finance teams.

Requirements:

  • Post-secondary education and/or a Certified Customer Service Professional.
  • Minimum 2 years of experience as a customer care/service role in a fast-paced environment.
  • Food industry background/industry experience preferred.


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