Clinical Engagement Coordinator

2 weeks ago


Edmonton, Alberta, Canada Vision Group Full time
Job Description:

Patient Engagement and Retention Specialist/ Clinical Counselor

About LASIK MD (a partner of Vision Group):

We strive to improve people's eyesight, making a positive impact on our patients' lives.

Key Responsibilities:
  • You will have a permanent full-time position (32-40 hours per week).
  • You will enhance patient satisfaction by delivering personalized consultations, building rapport, and guiding patients through their journey.
  • You are proficient in using computer tools such as Outlook, Word, Excel, and EMR systems for tasks like results tracking, reporting, follow-ups, and managing patient-related activities.
Your Background:
  1. A broad background in customer service or retention in a relevant industry, including cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc.
  2. Experience as an account manager or sales representative is considered an asset.
  3. The desire to succeed while helping customers achieve their goals.
  4. Excellent communication skills in English.
  5. Flexible work availability from Monday to Saturday.
Benefits:
  • An estimated salary of approximately $60,000-$80,000 per year, depending on experience and qualifications.
  • A competitive compensation package that includes benefits and opportunities for growth.
Why You'll Thrive at Vision Group:

We value our employees' contributions and offer a dynamic work environment where you can grow professionally and personally. Our commitment to excellence and customer satisfaction drives us to deliver exceptional results.



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