Medical Underwriting Team Manager

7 days ago


Moncton, New Brunswick, Canada Medavie Blue Cross Full time
Job Summary

Medavie Blue Cross is seeking a highly skilled Team Lead to oversee the Medical Underwriting team, responsible for ensuring the efficient and accurate processing of individual and group benefits. The ideal candidate will have a strong background in operational management, with experience in leading teams and driving process improvements.

Key Responsibilities
  • Team Leadership: Oversee the day-to-day operations of the Medical Underwriting team, ensuring adherence to organizational policies and procedures.
  • Performance Management: Manage team activities, including recruitment, goal setting, performance reviews, and employee development.
  • Process Improvement: Analyze individual and team performance, identifying opportunities for process improvements and implementing changes to enhance efficiency and productivity.
  • Reporting and Analytics: Provide accurate reporting to management, analyzing trends and anticipating service level impacts.
  • Customer Service: Represent the team at meetings, collaborating with other team leaders and external partners to ensure excellent customer service.
Requirements
  • Education: Bachelor's degree in business or related field.
  • Work Experience: 3-5 years operational experience, 2-3 years in leadership roles.
  • Skills: Strong customer service, communication, analytical, and organizational skills, with experience managing multiple projects and deadlines.


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