Front Desk Representative

4 weeks ago


Fort McMurray, Canada Fade 99 Barber Shop Inc. Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Agent to join our team at ILIYAN HOSPITALITY INC. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service
Work Environment

As a Front Desk Agent, you will work in a fast-paced environment, standing for extended periods. You will be required to work a permanent schedule, with 32 hours per week. You must be proficient in English and have excellent communication skills.



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