Nail Salon Operations Manager

2 months ago


Toronto, Ontario, Canada Tomorrow Nail Full time
Nail Salon Manager Job Description

At Tomorrow Nail, we are seeking a highly skilled and experienced Nail Salon Manager to lead our team of nail technicians and provide exceptional customer service. The successful candidate will have a strong background in managing daily operations, evaluating performance, and planning and organizing tasks.

Key Responsibilities:
  • Manage Daily Operations: Direct and control daily operations, ensuring a smooth and efficient workflow.
  • Evaluate Performance: Evaluate daily operations and make adjustments as needed to improve productivity and customer satisfaction.
  • Plan and Organize: Plan and organize daily operations, including staff schedules, inventory management, and budgeting.
  • Staff Management: Hire, train, and supervise staff, ensuring they have the necessary skills and knowledge to provide excellent customer service.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong organizational and time management skills.
What We Offer:
  • Gratuities: Competitive salary and benefits package.
  • Support for Newcomers and Refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Support for Indigenous People: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.


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