Nail Salon Operations Manager

2 weeks ago


Toronto, Ontario, Canada Tomorrow Nail Full time
Nail Salon Manager Job Description

We are seeking a highly skilled and experienced Nail Salon Manager to join our team at Tomorrow Nail. As a key member of our management team, you will be responsible for overseeing the daily operations of our salon, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Operational Management: Direct and control daily operations, evaluate daily operations, and plan and organize daily operations to ensure efficient and effective service delivery.
  • Staff Management: Establish or implement policies and procedures for staff, plan and control budget and inventory, manage contracts for advertising or marketing strategies, and hire, train, and supervise staff.
  • Customer Service: Address customers' complaints or concerns and provide excellent customer service to ensure customer satisfaction and loyalty.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a beauty shop or aesthetic service environment.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral and written communication, flexibility, judgement, organized, reliability, and team player.
Benefits:
  • Financial Benefits: Gratuities.
  • Other Benefits: Other benefits.
  • Support for Newcomers and Refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Support for Indigenous People: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.

We offer a permanent position with 30 hours per week and English as the primary language of work. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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