Nail Salon Manager

2 months ago


Toronto, Ontario, Canada Tomorrow Nail Full time
Nail Salon Manager Job Description

At Tomorrow Nail, we are seeking a highly skilled and experienced Nail Salon Manager to lead our team of nail technicians and provide exceptional customer service. The successful candidate will have a strong background in salon operations, staff management, and customer relations.

Key Responsibilities:
  • Salon Operations: Direct and control daily operations, evaluate daily operations, and plan and organize daily operations to ensure efficient and effective service delivery.
  • Staff Management: Establish or implement policies and procedures for staff, plan and control budget and inventory, manage contracts for advertising or marketing strategies, and hire, train, and supervise staff.
  • Customer Service: Address customers' complaints or concerns, and provide excellent oral and written communication skills to ensure a positive customer experience.
Requirements:
  • 2 years to less than 3 years of experience in a similar role.
  • Excellent interpersonal skills, client focus, and judgement.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Fluency in English.
Benefits:
  • Permanent employment.
  • 30 hours per week.
  • Gratuities.
  • Other benefits.
Support for Newcomers and Refugees:
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
Support for Indigenous People:
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.

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