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Medical Office Assistant
2 months ago
The Medical Office Assistant plays a vital role in providing exceptional customer service to patients, supporting physicians, and contributing to the smooth operation of our clinic.
About Us:Medicentres Canada Inc is a growing network of healthcare clinics dedicated to delivering accessible healthcare services across Alberta, Saskatchewan, Manitoba, and Ontario. We are committed to providing a positive and supportive work environment for our employees.
Key Responsibilities:- Front Desk Operations: Answer phones, greet patients, and register them efficiently.
- Panel Management Support: Assist physicians with managing patient panels and ensuring timely communication.
- Patient Communication: Respond to patient inquiries in person and by phone, addressing their concerns and needs promptly.
- Administrative Tasks: Initiate forms, collect payments for services not covered by insurance, and prepare patients for physician exams.
- Clinic Maintenance: Clean and prepare exam rooms between patient visits, maintaining a clean and safe environment.
- Diagnostics and Testing: Perform diagnostic testing as ordered by physicians, including urinalysis and other tests.
- Scheduling and Reminders: Schedule appointments and notify patients of upcoming visits.
- Education: High school diploma or equivalent required; Medical Office Assistant Qualification an asset.
- Experience: Recent customer service experience preferred; experience with electronic medical records (EMRs) an advantage.
- Skillset: Excellent verbal and written communication skills; problem-solving abilities; proficiency in medical terminology an asset.
We provide a comprehensive compensation package, including an estimated salary range of $45,000 - $55,000 per year, depending on experience. We also offer opportunities for professional growth and development within our organization.