Front Desk Hotel Receptionist
4 days ago
Job Title: Front Desk Hotel Clerk
About the Role:
We are seeking a highly organized and efficient Front Desk Hotel Clerk to join our team at Alberta Ltd. The successful candidate will be responsible for registering arriving guests, assigning rooms, and providing exceptional customer service.
Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Requirements:
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
What We Offer:
- Will train
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
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