Hotel Receptionist

4 days ago


Leduc, Alberta, Canada Wyndham Garden Hotel Full time

We are seeking a highly organized and client-focused Guest Services Representative to join our team at Wyndham Garden Hotel. The ideal candidate will have a strong understanding of hotel operations and be able to provide exceptional service to our guests.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Follow emergency and safety procedures
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

The successful candidate will have a secondary (high) school graduation certificate and at least 1 year of experience in a similar role. They will be able to work in a fast-paced environment and provide excellent communication skills.

We offer a permanent position with 30 to 44 hours of work per week and the opportunity to work in a dynamic team.


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