Hotel Front Desk Associate
1 day ago
We are seeking a skilled Hotel Front Desk Associate to join our team at BC. LTD. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.
Key Responsibilities:
- Process guest arrivals and departures efficiently and accurately.
- Manage room reservations, cancellations, and changes.
- Provide guests with information about local attractions and services.
- Process guest departures, calculate charges, and handle payments.
- Perform various clerical duties, including faxing, filing, and photocopying.
- Answer phone calls, relay messages, and contact guests to deliver wake-up calls.
- Provide exceptional customer service and ensure guest satisfaction.
Requirements:
- Client focus and excellent communication skills.
- Availability for shift or on-call work.
- Willingness to relocate for this position.
- Will train.
Working Conditions:
- Permanent position.
- 35 hours per week.
- English language.
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