Hotel Front Desk Associate

1 day ago


Leduc, Alberta, Canada BC. LTD Full time

We are seeking a skilled Hotel Front Desk Associate to join our team at BC. LTD. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:

  • Process guest arrivals and departures efficiently and accurately.
  • Manage room reservations, cancellations, and changes.
  • Provide guests with information about local attractions and services.
  • Process guest departures, calculate charges, and handle payments.
  • Perform various clerical duties, including faxing, filing, and photocopying.
  • Answer phone calls, relay messages, and contact guests to deliver wake-up calls.
  • Provide exceptional customer service and ensure guest satisfaction.

Requirements:

  • Client focus and excellent communication skills.
  • Availability for shift or on-call work.
  • Willingness to relocate for this position.
  • Will train.

Working Conditions:

  • Permanent position.
  • 35 hours per week.
  • English language.


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