Front Desk Associate

3 weeks ago


Leduc, Alberta, Canada BC. LTD Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Associate to join our team at BC. LTD. As a key member of our hotel staff, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Process guest arrivals and departures, including room assignments and key distribution
  • Manage room reservations, cancellations, and changes
  • Provide guests with information about local attractions and services
  • Process guest departures, calculate charges, and handle payments
  • Perform clerical duties, such as faxing, filing, and photocopying
  • Answer phone calls, relay messages, and contact guests to deliver wake-up calls
  • Provide exceptional customer service and respond to guest inquiries
Requirements
  • Secondary (high) school graduation certificate
  • Availability for shift or on-call work
  • Availability for the advertised start date
  • Willingness to relocate for this position
  • English language proficiency
  • 35 hours per week

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