IT Support Specialist

3 weeks ago


Sechelt, Canada shíshálh Nation Full time
The Role

The shíshálh Nation is seeking a skilled IT Helpdesk Technician to join their team. As a key member of the IT department, you will be responsible for providing top-notch technical support to staff members, ensuring that all computer systems and peripherals are running smoothly.

Key Responsibilities:

  • Provide exceptional customer service and technical support to staff members.
  • Install, configure, and maintain computer hardware and software.
  • Diagnose and resolve technical issues in a timely and efficient manner.
  • Develop and maintain technical documentation and guides.
  • Collaborate with the IT team to ensure seamless system administration and user support.
  • Stay up-to-date with the latest technology trends and advancements.

Requirements

To be successful in this role, you will need:

  • Strong technical skills and knowledge of computer systems and peripherals.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Knowledge of Microsoft Windows operating system and core Microsoft products.

What We Offer

The shíshálh Nation offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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