Operations Manager

6 days ago

Thunder Bay, Ontario, Canada Summit Search Group Full time
About Our Client

Our client is a leading electric utility organization with a strong presence in the industry.

Position Scope

The Operations Manager provides leadership and assumes overall responsibility for the construction and maintenance of overhead and underground distribution systems.

Key Responsibilities
  • Manage the construction of overhead and underground electrical distribution system projects, working with forecasts, budget estimates, detailed estimates, designs, and liaising with other internal departments, road authorities, municipalities, contractors, regulatory agencies, and customers.
  • Ensure safe working conditions and procedures are used in all phases of utility operations, including the proper operation and maintenance of line vehicles and other assigned equipment.
  • Perform safety meetings and site inspections to ensure staff are adequately trained and compliant with the organization's Health and Safety Policies and Procedures.
  • Ensure that approved electrical distribution system construction complies with the requirements of Ontario Reg 22/04 as well as corporate standards, provincial, and municipal statutes, and regulations.
  • Lead and organize teams to investigate new work methods, applications, processes, materials, equipment, or procedures.
  • Manage employees, including performance reviews, discipline, explanation of work procedures, and problem resolution.
  • Ensure the fleet is maintained and replaced per planned schedules, including large trucks, small trucks, trailers, tension machines, etc.
  • Provide input to annual business plans and budgets and manage department projects and key initiatives to ensure quality and timely completion within budget.
  • Promote a safe work environment by providing effective leadership to staff and contractors regarding the organization's work practices and procedures and health and safety policies.
  • Assist with ESA audits and implementation of procedures for electrical regulation compliance.
Required Skills and Knowledge
  • Proficient in electrical distribution system construction, components, and applications, with the capability to lead teams in unionized settings and effectively manage multiple priorities utilizing project management skills.
  • Capable of collaborating respectfully with staff at all levels, seeking diverse perspectives, effectively working with others to achieve goals, and providing clear guidance and coaching to direct reports.
  • Demonstrate exceptional skills in conveying complex information through written advice, training, and discussions, maintaining professionalism, fostering positive relationships, and ensuring accuracy and clarity in reports and communications with stakeholders.
  • Possess strong interpersonal skills to engage effectively with customers through various channels, attentively addressing their concerns and complaints with respect and appropriateness.
  • Demonstrate strong decision-making and analytical skills, knowing when to make independent decisions and when to escalate issues to leadership, coupled with the capability to devise and execute action plans for problem resolution.
  • Proficient in document creation in Word, Excel table creation and manipulation, project management using MS Project, PowerPoint presentation preparation, and adept at learning and utilizing utility and organization-specific software.
Education and Experience
  • 10 – 15+ years of experience in a related field
  • 5+ years experience at a management/supervisory level
  • Bachelor's degree in Engineering (preferred) or Diploma in Engineering Technology
  • Professional Engineering (P. Eng.) designation and a registered member of Professional Engineers Ontario (PEO) in good standing or Member of OACETT in good standing

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