Senior Director of Customer Delivery

2 weeks ago

Newfoundland and Labrador, Canada Meridia Recruitment Solutions Full time
Job Title: Senior Director of Customer Delivery

Genoa Design International is seeking a seasoned Senior Director of Customer Delivery to lead our customer account management strategies and drive business growth. As a key member of our leadership team, you will be responsible for steering our customer delivery initiatives, ensuring high-quality and profitable services, and fostering a culture of continuous improvement.

Key Responsibilities:
  • Lead successful portfolio delivery and ensure business unit profitability through high-quality, profitable performance across all programs and projects.
  • Proactively manage portfolio-level risks and opportunities.
  • Develop and monitor key performance indicators to drive customer performance, utilizing data-analytics for informed decision-making.
  • Nurture collaboration between project and finance teams for reliable project forecasting.
  • Support market development and strategic planning by collaborating with Marketing, Business, and Product development teams.
  • Lead business development activities within Program Portfolios.
  • Provide active leadership and coaching to Program/Project Management teams, empowering them to achieve objectives aligned with customer strategies.
  • Develop the project leadership team to enhance management experience.
  • Provide oversight and guidance to leverage team expertise for service delivery enhancement.
  • Promote operational excellence and prepare for sustainable growth by supporting the development and integration of new products & services, fostering a culture of continuous improvement, and identifying opportunities to leverage strengths and address challenges for enhanced customer delivery.
Desired Skills and Qualifications:
  • 10+ years Project management experience; ideally in a design, construction, or manufacturing environment.
  • Project Management Professional (PMP) Certification.
  • Bachelor's degree (B. Eng, B. Tech, or equivalent).
  • Demonstrated ability to manage large, complex projects on time and within budget.
  • Experience leading or supporting business development activities.
  • Demonstrated experience building and maintaining client relationships that foster customer loyalty and satisfaction.
  • Knowledge of and experience in developing and reporting on key performance indicators
What Genoa Design International Offers:
  • Attractive compensation package.
  • RRSP matching program and comprehensive group insurance plan and EFAP program.
  • Vacation and discretionary days.
  • A flexible work schedule.
  • Modern, yet comfortable office space, with engaging team building activities.
  • Rewards and recognition for a job well done.
  • An employee wellness program to spend on whatever makes you happy.
  • A minimum of 8 volunteer hours each year to support causes that matter to you and community engagement opportunities.
  • An outstanding commitment to training, development, career growth & opportunities.

We are committed to creating a workplace that is inclusive, diverse, and supportive of all employees. If you are a dynamic leader with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

  • Senior Director of Customer Delivery

    1 month ago

    Newfoundland and Labrador, Canada Meridia Recruitment Solutions Full time

    Job Title: Senior Director of Customer DeliveryJob Summary:We are seeking a highly experienced Senior Director of Customer Delivery to lead our customer account management strategies and ensure the delivery of high-quality and profitable services. As a key member of our team, you will be responsible for steering existing customer account management...

  • Senior Director of Customer Delivery

    1 month ago

    Newfoundland and Labrador, Canada Meridia Recruitment Solutions Full time

    Job Title: Senior Director of Customer DeliveryJob Summary:We are seeking a highly experienced Senior Director of Customer Delivery to lead our customer account management strategies and ensure the delivery of high-quality and profitable services. As a key member of our team, you will be responsible for steering existing customer account management...

  • Senior Director of Customer Delivery

    2 weeks ago

    Newfoundland and Labrador, Canada Meridia Recruitment Solutions Full time

    Customer Delivery Leadership PositionAt Meridia Recruitment Solutions, we are seeking a highly skilled and experienced Senior Director of Customer Delivery to join our team. This key leadership role will be responsible for steering existing Customer Account Management strategies, ensuring our company remains at the forefront of delivering high-quality and...

  • Strategic Customer Delivery Director

    2 weeks ago

    Newfoundland and Labrador, Canada Meridia Recruitment Solutions Full time

    Strategic Customer Delivery DirectorMeridia Recruitment Solutions is seeking a highly skilled Strategic Customer Delivery Director to join our team. As a key member of our organization, you will be responsible for leading our customer delivery strategies, ensuring the highest level of quality and profitability in our services.Key Responsibilities:Lead...

  • Strategic Customer Delivery Director

    1 week ago

    Newfoundland and Labrador, Canada Meridia Recruitment Solutions Full time

    Strategic Customer Delivery DirectorAt Meridia Recruitment Solutions, we are seeking a highly skilled and experienced Strategic Customer Delivery Director to join our team. This key leadership role will be responsible for steering existing Customer Account Management strategies, ensuring our company remains at the forefront of delivering high-quality and...

  • Director of Technology and Data Management

    2 months ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Lead the Way in Technology and Data ManagementLenovo, a global technology powerhouse, is seeking a visionary leader to spearhead the development and execution of our omnichannel strategy. As the Director of Technology and Data Management, you will collaborate closely with our NA Strategy Office to ensure our SMB customers can engage with us through their...

  • Director of Technology and Data Management

    2 months ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Lead the Way in Technology and Data ManagementLenovo, a global technology powerhouse, is seeking a visionary leader to spearhead the development and execution of our omnichannel strategy. As the Director of Technology and Data Management, you will collaborate closely with our NA Strategy Office to ensure our SMB customers can engage with us through their...

  • Director of Disability Management

    2 weeks ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Join Lenovo's Leadership Team as a Director of Disability ManagementLenovo, a global technology powerhouse, is seeking a seasoned leader to spearhead the development and execution of our omnichannel strategy in the North America region. As a Director of Disability Management, you will be responsible for leading a high-performing team focused on program...

  • Director of Technology and Data Management

    1 month ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Job DescriptionLenovo is a global technology leader, ranked #217 in the Fortune Global 500, with a revenue of US$62 billion and a presence in 180 markets worldwide. We are committed to delivering smarter technology for all, and our vision is to build a more inclusive, trustworthy, and smarter future for everyone, everywhere.The Director of Technology and...

  • Director of Technology and Data Management

    1 month ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Job DescriptionLenovo is a global technology leader, ranked #217 in the Fortune Global 500, with a revenue of US$62 billion and a presence in 180 markets worldwide. We are committed to delivering smarter technology for all, and our vision is to build a more inclusive, trustworthy, and smarter future for everyone, everywhere.The Director of Technology and...

  • Director of Technology and Data Management

    1 month ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Join Lenovo's Team as a Director of Technology and Data ManagementLenovo is a global technology powerhouse with a revenue of $62 billion, ranked #217 in the Fortune Global 500, and employing 77,000 people worldwide. We serve millions of customers every day in 180 markets, focused on delivering smarter technology for all.About the RoleThis leader will...

  • Director of Technology and Data Management

    1 month ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Join Lenovo's Team as a Director of Technology and Data ManagementLenovo is a global technology powerhouse with a revenue of $62 billion, ranked #217 in the Fortune Global 500, and employing 77,000 people worldwide. We serve millions of customers every day in 180 markets, focused on delivering smarter technology for all.About the RoleThis leader will...

  • Director, Business Development

    2 months ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Lenovo is a global technology leader, ranked #217 in the Fortune Global 500, employing 77,000 people worldwide, and serving millions of customers daily in 180 markets. Focused on delivering innovative technology solutions, Lenovo has expanded into growth areas that fuel the advancement of 'New IT' technologies, including server, storage, mobile, software,...

  • Director, Business Development

    2 months ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Lenovo is a global technology leader, ranked #217 in the Fortune Global 500, employing 77,000 people worldwide, and serving millions of customers daily in 180 markets. Focused on delivering innovative technology solutions, Lenovo has expanded into growth areas that fuel the advancement of 'New IT' technologies, including server, storage, mobile, software,...

  • Director of Technology and Data Management

    1 month ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Job Title: Director, Technology and Data ManagementLenovo is a global technology powerhouse with a revenue of $62 billion, ranked #217 in the Fortune Global 500, and employing 77,000 people worldwide. We serve millions of customers every day in 180 markets, focused on delivering smarter technology for all. Our transformation, together with world-changing...

  • Director of Technology and Data Management

    1 month ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Job Title: Director, Technology and Data ManagementLenovo is a global technology powerhouse with a revenue of $62 billion, ranked #217 in the Fortune Global 500, and employing 77,000 people worldwide. We serve millions of customers every day in 180 markets, focused on delivering smarter technology for all. Our transformation, together with world-changing...

  • Senior Director of North American PC Sales

    2 weeks ago

    Newfoundland and Labrador, Canada Lenovo Full time $220,000 - $250,000

    Job Title: Senior Director of North American PC SalesLenovo, a global technology powerhouse, is seeking a highly motivated Senior Director of North American PC Sales to join its rapidly growing business. This leader will be responsible for developing and implementing a go-to-market strategy and sales business plan for Lenovo's PC portfolio in North America....

  • Director of Technology and Data Management

    2 months ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Job Title: Director, Technology and Data ManagementLenovo is a global technology leader with a revenue of $62 billion and a presence in 180 markets worldwide. As a key member of our team, you will play a crucial role in driving our strategy and operations in the North American market.Key Responsibilities:Develop and execute our omnichannel strategy to engage...

  • Director of Technology and Data Management

    2 months ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Job Title: Director, Technology and Data ManagementLenovo is a global technology leader with a revenue of $62 billion and a presence in 180 markets worldwide. As a key member of our team, you will play a crucial role in driving our strategy and operations in the North American market.Key Responsibilities:Develop and execute our omnichannel strategy to engage...

  • Director of Technology and Data Management

    2 months ago

    Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000

    Job Title: Director, Technology and Data ManagementLenovo is a global technology leader with a revenue of $62 billion and a presence in 180 markets worldwide. As a key member of our team, you will play a crucial role in driving our strategy and operations in the North American market.Key Responsibilities:Develop and execute our omnichannel strategy to engage...