Customer Service Representative
2 weeks ago
Company Overview
AppleOne is a leading staffing agency with a reputation for excellence in the industry. Our clients trust us to provide top talent, and we take pride in delivering exceptional candidates like you.
Salary
We are offering a competitive salary of $120 per year, which translates to approximately $10.00 per hour based on a 40-hour workweek, considering the location in Vaughan.
Job Description
This Customer Service Representative position is a fantastic opportunity to join our team at AppleOne's client located in the Vaughan area. As a Customer Service Representative, you will be responsible for:
- Processing and assisting with orders efficiently.
- Providing exceptional customer service to internal and external customers via phone, fax, and email.
- Receiving inbound calls regarding customer requests and resolving concerns promptly.
- Coordinating production needs on the plant floor.
- Communicating effectively with other departments to ensure smooth operations.
- Providing administrative support as requested.
Required Skills and Qualifications
To excel in this role, you should have:
- A minimum of 3+ years of experience in customer service/order entry.
- Previous experience working in a manufacturing/production facility.
- The ability to multitask and prioritize tasks effectively.
- Proficiency in Microsoft Excel (creating tables, adding filters) and Outlook.
- Excellent verbal and written communication skills.
- Nice handwriting.
Benefits
We offer a range of benefits to support your well-being and career growth. These include:
- Medical, dental, and vision benefits.
- Paid vacation time.
- $120 per year towards safety shoes.
Others
Please note that this position requires flexibility and adaptability in a fast-paced environment. If you are passionate about providing excellent customer service and are looking for a new challenge, we encourage you to apply.
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