Customer Service Representative

2 weeks ago


Vaughan, Ontario, Canada AppleOne Full time

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at AppleOne. The ideal candidate will have a minimum of 3+ years of customer service/order entry experience, as well as previous experience in a manufacturing/production facility.

Key Responsibilities:

  • Process and assist with orders in a timely and accurate manner.
  • Provide exceptional customer service to both internal and external customers via phone, fax, and email.
  • Receive and resolve customer inquiries and concerns in a professional and courteous manner.
  • Communicate effectively with other company departments to ensure accurate and complete information is provided.
  • Provide administrative support as requested.

Requirements:

  • Minimum 3+ years customer service/order entry experience.
  • Previous experience in a manufacturing/production facility.
  • Knowledge of consumer and manufacturing guidelines.
  • Proficient in Excel and Outlook.
  • Excellent verbal and written communication skills.


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