Customer Service Representative

2 weeks ago


Vaughan, Ontario, Canada BMO Full time

We are seeking a highly skilled Customer Service Representative to join our team at BMO. As a key member of our branch team, you will deliver exceptional service to our customers and prospects, identifying their needs and providing advice and guidance on financial solutions that are in their best interests.

Your primary responsibilities will include:

  1. Delivering exceptional service: You will be the face of BMO, providing a warm welcome to customers and meeting their banking service and transactional needs with seamless execution.
  2. Identifying customer needs: You will probe to understand customer personal banking and credit card needs, integrating marketing promotions and programs into customer conversations to provide strategic advice.
  3. Providing financial solutions: You will work collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

As a successful Customer Service Representative, you will have a passion for delivering a personal experience to customers, be a resourceful self-starter with courage and confidence to approach customers, and have a readiness to collaborate and work in different capacities as part of a team.

We offer a competitive salary range of $33,850.00 - $44,000.00, a salaried pay type, and a comprehensive benefits package that includes health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

At BMO, we are driven by a shared purpose: Boldly Grow the Good in business and life. We strive to create lasting, positive change for our customers, our communities, and our people. By working together, innovating, and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

Join us at BMO and be part of a team that is committed to an inclusive, equitable, and accessible workplace. We value diversity and provide accommodations on request for candidates taking part in all aspects of the selection process.



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