Wine Sales Specialist

2 weeks ago


Burlington, Ontario, Canada Andrew Peller Limited Full time

At Andrew Peller Limited, we are committed to delivering exceptional customer experiences and creating a culture of Diversity, Equity, Inclusion, and Belonging. We are an equal opportunity employer seeking a highly motivated and passionate Wine Sales Specialist to join our team at The Wine Shop.

About Us

We are part of Andrew Peller Limited (APL), a leading Canadian wine company that delivers the perfect brand experience for every lifestyle, occasion, and generation. Our team is dedicated to helping customers select the perfect match and providing fun wine know-how along the way.

Job Summary

We are looking for a professional sales individual who is focused on delivering a superior shopping experience to our customers. As a Wine Sales Specialist, you will be accountable for ensuring total customer satisfaction and outstanding customer service is provided to every customer.

Key Responsibilities
  • Customer Service: Assist customers with their purchases and provide them with product information when required.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including wines, spirits, and other beverages.
  • Merchandising and Inventory: Assist with product shipments and merchandising, including light cleaning of shelves and display units.
  • Fiscal Management: Handle cash and accurately balance the till.
  • Data Entry: Update, fill out, and run reports using Excel and LS system.
Requirements
  • Customer Service Experience: 2 years of customer service experience required.
  • Smart Serve Certification: Current Smart Serve Certification is mandatory.
  • Computer Skills: Working knowledge of Windows applications including Excel, Outlook, and Word.
  • Physical Demands: Ability to consistently lift 40lbs on a regular basis.
What We Offer
  • Competitive Hourly Rate: $15-$20 per hour, depending on experience.
  • Monthly Wine Allotment: Enjoy a monthly selection of wines from our portfolio.
  • Best-in-Class Wine Education: Participate in ongoing wine education and development programs.
  • Employee Discount: Receive a discount on all products purchased.
  • Employee Assistance Program & Employee Wellness Program: Access to comprehensive employee assistance and wellness programs.

We are conducting an internal and external search simultaneously. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence.



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