Quality Improvement Leader

5 days ago

Halifax, Nova Scotia, Canada Nova Scotia Health and IWK Health Full time
About the Opportunity

We are seeking a highly skilled Quality Improvement Leader to join our team at Nova Scotia Health and IWK Health. In this role, you will work closely with our health services manager and physician leadership to provide leadership and coordination in the planning, development, implementation, and evaluation of quality and patient safety initiatives within the Emergency Department.

Key responsibilities include:

  • Using data and analytics to monitor trends and identify opportunities for quality improvements
  • Assisting with the review of patient safety data
  • Operationalizing the implementation of the strategic directions of Emergency Care within Cobequid and the Halifax Infirmary to drive quality improvement initiatives
  • Providing oversight for ensuring that defined provincial quality indicators, CAEP recommendations, and accreditation standards are met or exceeded
  • Investigating and following up on Patient Experience reports (Feedback files) in collaboration with Emergency Department leadership

This is an exciting opportunity to make a meaningful impact on the quality of care provided to our patients and to contribute to the development of a culture that supports safety, ethical practice, self-care, and employee wellness.

About You

We are looking for a candidate with a strong background in quality improvement, patient safety, and leadership. The ideal candidate will have:

  • A baccalaureate degree related to healthcare or quality management and/or equivalent education and experience
  • Minimum 5 years of healthcare experience or management experience, preferably in an emergency care setting
  • Master's degree in a related or relevant field of study an asset
  • Formal training, education, and/or experience in improvement science, process improvement methodologies, quality management, and patient safety training an asset
  • Demonstrated ability to lead quality improvement discussions and reviews, as well as experience in leading quality improvement initiatives and implementing evidence-based practice
  • Demonstrated judgment and decision-making skills demonstrated through analysis and synthesis, critical thinking & problem solving, systems thinking, and emotional intelligence
  • Demonstrated ability to define a vision and guide individuals and groups toward the vision while maintaining group cohesiveness, motivation, commitment, and effectiveness
  • Project managing skills demonstrated through planning, implementation, monitoring and evaluating
  • Demonstrated ability to build internal and external collaborative relationships
  • Demonstrated skills in change management and leading change
  • Commitment to promoting a culture that supports safety, ethical practice, self-care and employee wellness
  • Solid understanding of Accreditation Canada standards and processes
  • Demonstrated proficiency in Windows applications, particularly Excel, web-based programs, and other computer competencies and software applications
Hours

This is a permanent full-time position with 75 hours bi-weekly.

Compensation and Benefits

The successful candidate will be eligible for our benefits package, which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

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