Customer Service Representative

3 weeks ago


Montreal, Quebec, Canada National Bank Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team in the Insurance sector. As a key member of our customer service team, you will be responsible for providing exceptional service to clients and helping them make informed decisions about their insurance needs.

Key Responsibilities:
  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information about our insurance products and services
  • Develop relationships with clients and identify opportunities to sell additional insurance products or services
  • Work collaboratively with colleagues to achieve team objectives and provide support as needed
Requirements:
  • College diploma or equivalent
  • Experience in an advisory and/or negotiation role
  • Experience with client retention and developing client relationships
What We Offer:
  • Competitive salary: $25.88 per hour
  • A comprehensive benefits package, including health and wellness program, flexible group insurance, generous pension plan, employee share ownership plan, employee and family assistance program, preferential banking services, and opportunities to get involved in community initiatives
  • A dynamic work environment and cutting-edge collaboration tools
About Us:

We are a leading financial institution dedicated to providing exceptional service to our clients. Our core values of partnership, agility, and empowerment inspire us to deliver innovative solutions that meet the evolving needs of our clients. We offer a barrier-free workplace that is accessible to all employees and strive to create a positive impact on people's lives.



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