Medical Call Center Specialist
2 weeks ago
Job Summary
We are seeking a motivated Medical Call Center Representative to support our team in delivering exceptional patient care. The ideal candidate will have a strong background in healthcare and excellent communication skills.
Responsibilities
- Respond to patient inquiries and resolve issues in a timely and professional manner.
- Book patient appointments and cardiac testing as needed.
- Utilize phone etiquette to handle patient inquiries and resolve issues.
- Enter customer information accurately into the system.
- Communicate effectively with patients to ensure satisfaction.
- Report to the manager any inquires, concerns, or important information regarding the patient.
Requirements
- Previous experience in a call center or customer service role is preferred.
- Strong communication skills in English; multilingual abilities are a plus.
- Proficient in data entry and EMR software.
- Ability to generate bookings effectively.
- Experience in customer service is expected.
Benefits
- On-site parking.
- Flexible schedule.
Location
Scarborough, ON M1H 3G1.
Job Type
Part-time.
Pay
$2,000.00-$4,000.00 per month.
Hours
20-30 hours per week.
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