![Pomeroy Lodging LP](https://media.trabajo.org/img/noimg.jpg)
Call Center Agent
7 days ago
**C**all Center Agent**
**Rate of Pay: $18.00 per hour**
**THIS JOB IS LOCATED IN OUR CAGLARY, AB, POMEROY CORPORATE OFFICE.**
Start a new Adventure while working for an Autograph by Marriott Resort located in the heart of the iconic Canadian Rockies The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today
**The Role**:
Onboarding and training will be required for your first couple of days, onsite in Kananaskis, at the Pomeroy Kananaskis Mountain Lodge.
You will be required to complete a typing test in the interview process.
**Job Duties**:
- Handle all guest calls regarding reservations, rooms, dining, Kananaskis Nordic Spa and general inquiries.
- Responsible for handling incoming calls, inquires and guest correspondence.
- Qualify and upsell reservations where appropriate to achieve hotel and individual financial goals.
- Cross-sell Spa & Hotel bookings.
- Set up comments, details and billing for all transient reservations.
- Ensure packages, VIP and special attention guests are taken care of.
- Process deposits
- General Department Tasks
**Employment Experience and Educational Requirements**:
- Knowledge of Opera PMS, Chorum Cloud and Empower reservation systems is an asset.
- Able to manage tasks independently with attention to detail and customer service focus.
- Able to take initiative and solve problems.
- Knowledge of Kananaskis, Hotels and surrounding area is an asset.
- Professional phone manners and communication skills (verbal and written).
- Competency in basic computer skills along with the ability to type 35-40 words per minute.
- Business or Hospitality degree an asset.
**Amazing Work Perks**:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass*
-
Call Center Agent
6 days ago
Kananaskis, Canada Pomeroy Kananaskis Mountain Lodge Full timeThe Role : This position is based at the Pomeroy Corporate Office in Downtown Calgary. You will be required to work weekday and weekend shifts that could be morning, afternoon or evenings. As a Call Center Agent, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, every shift. Your role is vital in...
-
Reservation Agent
2 weeks ago
Kananaskis Village, Canada Pomeroy Lodging LP Full timeReservations AgentRate of Pay: $18/hourTHIS JOB IS LOCATED IN OUR CAGLARY, AB, POMEROY CORPORATE OFFICE.Start a new Adventure while working for an Autograph by Marriott Resort located in the heart of the iconic Canadian Rockies The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity...
-
Consumer Call Center Representative
2 weeks ago
Scarborough Village, Ontario, Canada Groupe SEB Full timeMISSION: Build a rapport with consumers to understand the problem and solution Create Canada Post ship labels to support consumer product repairs Database correspondence in our Saleforce system Learn the basic operation of all product categories Enter SAP sales orders to consumers Process POS payments Handle consumer claims information gathering and...
-
Switchboard Agent
2 weeks ago
Kananaskis, Canada Pomeroy Kananaskis Mountain Lodge Full timeThe Role : As a Switchboard Agent with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role is vital in determining what impression the guest has of our Lodge. You will find success in your role by making business decisions that are focused on...
-
Consumer Call Center Representative
2 weeks ago
Scarborough Village, Ontario, Canada Groupe Seb Full timeJob Type: Permanent contract City: Scarborough Company description: Tefal, T-Fal, Krups, Lagostina, Rowenta, Moulinex, SUPOR, WMF, Arno, Emsa, All-CladThese brands are part of the daily life of millions of consumers in more than 150 countries. With 33,000 employees and over €8,1 b sales annually, Groupe SEB is the leading worldwide manufacturer of small...
-
Remote Quality Assurance Analyst
2 weeks ago
Scarborough Village, Ontario, Canada Transworld Systems Inc. Full timeOverview:The QA Analyst will review the account and call activity for operations, among other assigned duties. Quality assurance (QA) should be the cornerstone of your call center management efforts. This is because optimizing QA practices will help to enhance the quality of the service your team provides to their customers and increase their efficiency....
-
Switchboard Agent
2 weeks ago
Kananaskis Improvement District, Canada Pomeroy Kananaskis Mountain Lodge Full timeThe Role : As a Switchboard Agent with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role is vital in determining what impression the guest has of our Lodge. You will find success in your role by making business decisions that are focused on upholding...
-
Customer Care Agent
2 weeks ago
Scarborough Village, Ontario, Canada Allstate Canada Full timeWho We Are:Allstate Insurance Company of Canada is a top home and auto insurer dedicated to offering customers preventive and protective products and services for all life stages.Serving Canadians since 1953, Allstate aims to provide peace of mind to both customers and employees through its 'You're in Good Hands' commitment and is honored to have been...
-
Kananaskis, Canada Pomeroy Lodging LP Full timeJob DescriptionSwitchboard AgentRate of Pay: Starting at $18/hourTHIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE. Experience the Kananaskis Mountain Lodge here: https:///Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is...
-
Kananaskis, Canada Pomeroy Lodging LP Full timeJob DescriptionSwitchboard AgentRate of Pay: Starting at $18/hourTHIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE. Experience the Kananaskis Mountain Lodge here: https:///Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is...
-
Customer Care Agent
2 weeks ago
Scarborough Village, Ontario, Canada Allstate Canada Full timeWho is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands" promise and is proud to have been named a...
-
Data Integrity Agent
2 weeks ago
Scarborough Village, Ontario, Canada YMCA of Greater Toronto Full timeSalary Rate: $33,400 - Check out the YMCA's total compensation packageLocation: Scarborough Tapscott YMCA Employment and Immigrant ServicesWork Hours: 37.5 hours per week, Monday to FridayEmployment Type: Contract Full Time Salaried (12 months, with possibility of extension)Number of Vacancies: 1Anticipated Start Date: July 17, 2023Deadline to Apply: July...
-
Data Integrity Agent
2 weeks ago
Scarborough Village, Ontario, Canada YMCA of Greater Toronto Full timeSalary Rate: $33,400 - Check out the YMCA's total compensation packageLocation: Scarborough Tapscott YMCA Employment and Immigrant ServicesWork Hours: 37.5 hours per week, Monday to FridayEmployment Type: Contract Full Time Salaried (12 months - with possible extension)Number of Vacancies: 1Anticipated Start Date: July 1, 2024Deadline to Apply: June 21, 2024...
-
Call Centre Office Cleaner
2 weeks ago
Scarborough Village, Ontario, Canada Zedd Customer Solutions Full timeJob descriptionOffice JanitorCOMPANY:ZEDD Customer SolutionsA Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact centre professionals. We understand our clients' need for outstanding management of their...
-
Medical Receptionist
2 weeks ago
Scarborough Village, Ontario, Canada Guildwood Medical center Full timeSummary: Medical Receptionist will assist Family physicians and providers in the clinic to ensure efficient patient flow and care process.Location: ScarboroughResponsibilities: Reporting to clinic supervisor/manager, Medical Receptionist provide administrative support to entire clinic, including but not limited to: register patients, answer phone, reply...
-
Medical Office Assistant
2 weeks ago
Scarborough Village, Ontario, Canada Eglinton Health Care Center Full timeOverview:Duties: Greet patients and visitors, ensuring a warm and welcoming environment Schedule appointments and manage the office calendar Answer phone calls, respond to inquiries, and provide information to patients Collect patient information and update electronic medical records (EMR) Assist with insurance verification and billing processes Prepare...
-
Medical Receptionist
2 weeks ago
Scarborough Village, Ontario, Canada Eglinton Health Care Center Full timeWe are hiring Medical Receptionist for our doctor's office located at Scarborough.Job Description: Greet and welcome patients and visitors in a friendly and professional manner. Answer phone calls and direct them to the appropriate doctor or staff member. Schedule appointments and manage the doctor's calendar. Collect and update patient information in the...
-
Dispatcher
2 weeks ago
Scarborough Village, Ontario, Canada GardaWorld Full timeAre you ready to suit up?:If you are looking for a job in a stable environment, this is the one for you As a Security Officer in the banking industry, you will play a key role in ensuring the safety of workers for high profile clientsWhat's in it for you?: We offer competitive wages & comprehensive health benefits We can guarantee 40 hours/week Uniform...
-
Office Admin/administrative Assistant
2 weeks ago
Scarborough Village, Ontario, Canada Perfect Choice Psychological Services Full timeJob Responsibilities:Manage general office administrative duties, including but not limited to answering calls, mail handling, and maintaining office supplies.Assist in organizing and scheduling appointments with clients, maintaining up-to-date client records.Provide administrative support to therapists and other professional staff, assisting in coordinating...
-
Csr (Customer Service Representative)
2 weeks ago
Scarborough Village, Ontario, Canada Frechette Lawncare Full timeOverview:Responsibilities: Provide information about products and services Handle and resolve customer complaints Process orders Maintain customer records and update account information Conduct data entry tasks accurately and efficiently Call leads & try to acquire new business (especially in the off season)Requirements: Strong communication skills in...