Strategic Business Leader

2 months ago


Burlington, Ontario, Canada Accoravillage Full time
General Manager, HBO

About the Role

We are seeking a highly skilled and experienced General Manager to lead our HBO team in Halton, Hamilton, Niagara, and Burlington. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing high-performing teams.

Key Responsibilities

  • Develop and execute strategic business plans to expand market share and capture strategic sales opportunities.
  • Monitor financial performance and address operational concerns to ensure success against forecasts.
  • Lead and motivate a high-performing team through effective training, coaching, and development of key leadership roles.
  • Establish methods to measure and maintain customer service excellence and develop corrective action to be implemented on a timely basis when service falls below standards.
  • Build and maintain relationships with key stakeholders, clients, contractors, and suppliers.

Requirements

  • A growth mindset with a strong business acumen and ability to contribute to the development and execution of strategic plans.
  • Minimum of 5-7 years' progressive general management or sales experience within an organization that provides services to the business and consumer sectors with direct B2C experience.
  • Results-oriented with a strong sales acumen and robust operational knowledge; demonstrated ability to consistently meet or over-achieve business growth and profitability targets.
  • Strong leadership, training, and motivation skills with a track record of successfully managing and developing high-performing teams.
  • Excellent verbal and written communication skills, with the demonstrated ability to influence and negotiate desired outcomes.

About Reliance

Reliance is a trusted source and has become one of Canada's largest providers of home comfort solutions. We pride ourselves on providing limitless opportunities for growth and rewarding our team members for their success. If you're ready to take on a new challenge and make a meaningful impact, we encourage you to apply.



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