Strategic Business Leader

2 weeks ago


Burlington, Ontario, Canada Reliance Home Comfort Full time
Job Summary

Reliance Home Comfort is seeking a highly skilled and experienced General Manager to lead our HBO business in the Halton, Hamilton, Niagara, and Burlington regions. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing high-performing teams.

Key Responsibilities
  • Develop and execute strategic business plans to expand market share and capture strategic sales opportunities.
  • Monitor financial performance and address operational concerns to ensure success against forecasts.
  • Work closely with Marketing to drive profitable growth in the Region.
  • Foster an environment that embodies our Guiding Principles and promotes customer-centricity.
  • Direct and motivate a high-performing team through effective training, coaching, and development of key leadership roles.

Requirements
  • Post-secondary education in business and equivalent work experience within the utilities industry is preferred.
  • Minimum of 5-7 years' progressive general management or sales experience within an organization that provides services to the business and consumer sectors with direct B2C experience.
  • Demonstrated strong business acumen with the ability to contribute to the development and execution of strategic plans.
  • Results-oriented with a strong sales acumen and robust operational knowledge.
  • Strong leadership, training, and motivation skills with a track record of successfully managing and developing high-performing teams.

Why Reliance Home Comfort?
Reliance Home Comfort is the industry leader in providing home comfort solutions, serving over 2 million customer homes across North America. We are a trusted source and one of Canada's largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. We are a $1 Billion business with 2,600 team members and are growing. We are proud to be recognized as one of Canada's 10 Most Admired Corporate Cultures. It's our team members and their relentless focus on the business, each other, and our customers that makes us great.

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