Technical Support Specialist

3 weeks ago


Brantford, Ontario, Canada UFT CAN. INC Full time

Job Summary: We are seeking a skilled User Support Technician to join our team at UFT CAN. INC. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Providing technical assistance and troubleshooting to clients via phone, email, or in-person
  • Resolving customer complaints and issues in a timely and professional manner
  • Collaborating with internal teams to resolve complex technical issues
  • Documenting and maintaining accurate records of customer interactions

Requirements:

  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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