Technical Support Specialist

2 days ago

Brantford, Ontario, Canada UFT CAN. INC Full time
Job Summary

UFT CAN. INC is seeking a highly detail-oriented and organized Technical Support Specialist to join our team. The ideal candidate will have a college diploma or equivalent and 1-2 years of experience in a fast-paced environment.

Key Responsibilities
  • Provide technical support to customers via phone, email, or in-person
  • Resolve technical issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex issues
  • Document and maintain accurate records of customer interactions
  • Stay up-to-date with new technologies and industry developments
Requirements
  • College diploma or equivalent
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
What We Offer
  • Night shift premium
  • Permanent work term
  • Health care plan
  • Dental plan
  • Vision care benefits

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