Technical Support Specialist
3 weeks ago
Job Summary: We are seeking a highly motivated and organized Technical Support Specialist to join our team at UFT CAN. INC. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Provide technical support to clients via phone, email, and in-person
- Assist clients with troubleshooting and resolving technical issues
- Collaborate with internal teams to resolve complex technical issues
- Document and maintain accurate records of client interactions
Requirements:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- 1 year to less than 2 years of experience in a related field
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment and under pressure
Benefits:
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- Night shift premium
Work Environment:
- Manufacture
- Public transportation is available
Personal Suitability:
- Excellent written communication
- Organized
- Team player
- Ability to multitask
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