Technical Support Specialist

3 weeks ago


Brantford, Ontario, Canada UFT CAN. INC Full time

Job Summary: We are seeking a skilled Technical Support Specialist to join our team at UFT CAN. INC. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide technical support to clients via phone, email, or chat
  • Resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions

Requirements:

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • 1 year to less than 2 years of experience in a technical support role
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment

Benefits:

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
  • Night shift premium

Work Environment:

  • Manufacture
  • Public transportation is available


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