Technical Support Specialist
3 weeks ago
We are seeking a skilled Technical Support Specialist to join our team at UFT CAN. INC. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.
Key Responsibilities:
- Provide technical support and troubleshooting assistance to clients via phone, email, and chat.
- Assist clients with technical issues related to software, hardware, and network connectivity.
- Collaborate with internal teams to resolve complex technical issues.
- Document and track client interactions and issues.
Requirements:
- College diploma or equivalent in a related field.
- 1-2 years of experience in a technical support role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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