Technical Support Specialist

3 weeks ago


Brantford, Ontario, Canada UFT CAN. INC Full time

We are seeking a skilled Technical Support Specialist to join our team at UFT CAN. INC. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.

Key Responsibilities:

  • Provide technical support and troubleshooting assistance to clients via phone, email, and chat.
  • Assist clients with technical issues related to software, hardware, and network connectivity.
  • Collaborate with internal teams to resolve complex technical issues.
  • Document and track client interactions and issues.

Requirements:

  • College diploma or equivalent in a related field.
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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