Restaurant Operations Manager

5 days ago

Winnipeg, Manitoba, Canada Kildonan Motor Hotel Full time

About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at Kildonan Motor Hotel. The successful candidate will be responsible for leading the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and safety.

Main Responsibilities

  • Lead and manage the restaurant team, ensuring that they are trained, motivated, and working efficiently to deliver excellent results.
  • Analyse budget and develop plans to boost and maintain restaurant profits.
  • Monitor revenue, labour costs, and customer satisfaction, making adjustments as needed to ensure the restaurant is running smoothly.
  • Implement effective inventory management, purchasing, and supply chain practices to ensure the highest quality products are sourced at the best prices.
  • Develop and implement marketing plans to drive sales and growth, working closely with the marketing team to ensure the restaurant's branding and messaging are consistent with the hotel's overall strategy.
  • Collaborate with the hotel's HR team to manage recruitment, training, and performance management of restaurant staff.
  • Ensure the restaurant is always clean, safe, and well-maintained, meeting the highest standards of health and safety and food safety.
  • Demonstrate a commitment to customer satisfaction, ensuring that all guests receive a warm welcome, exceptional service, and a memorable dining experience.

Requirements

  • 5-10 years of experience in a senior restaurant management role, preferably in a similar environment.
  • Proven track record of success in leading a high-performing team, driving sales growth, and improving customer satisfaction.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and suppliers.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.

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