Customer Experience Specialist
2 weeks ago
Job Overview
Trek Bicycle Canada ULC is seeking a talented Customer Experience Specialist to join our team. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth. If you have a passion for bikes and a desire to work with like-minded individuals, we encourage you to apply.
Key Responsibilities
- Develop and maintain a deep understanding of our products and services.
- Provide expert advice to customers on bike selection, accessories, and maintenance.
- Meet or exceed sales targets through effective sales techniques and product knowledge.
- Participate in daily huddles and debriefs to stay aligned with team goals and objectives.
- Use our Guide Sales Process to deliver exceptional customer experiences.
Requirements
- A positive attitude and a desire to learn.
- A passion for bikes and a willingness to develop your knowledge and skills.
- Excellent communication and interpersonal skills.
Trek Benefits
- Flexible and fun company culture.
- Competitive compensation and benefits package.
- Opportunities for growth and development.
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