Customer Experience Specialist

2 weeks ago


Burnaby, British Columbia, Canada Trek Bicycle Canada ULC Full time

Job Overview

Trek Bicycle Canada ULC is seeking a talented Customer Experience Specialist to join our team. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth. If you have a passion for bikes and a desire to work with like-minded individuals, we encourage you to apply.

Key Responsibilities

  • Develop and maintain a deep understanding of our products and services.
  • Provide expert advice to customers on bike selection, accessories, and maintenance.
  • Meet or exceed sales targets through effective sales techniques and product knowledge.
  • Participate in daily huddles and debriefs to stay aligned with team goals and objectives.
  • Use our Guide Sales Process to deliver exceptional customer experiences.

Requirements

  • A positive attitude and a desire to learn.
  • A passion for bikes and a willingness to develop your knowledge and skills.
  • Excellent communication and interpersonal skills.

Trek Benefits

  • Flexible and fun company culture.
  • Competitive compensation and benefits package.
  • Opportunities for growth and development.


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