Customer Experience Specialist

2 weeks ago


Burnaby, British Columbia, Canada Trek Bicycle Canada ULC Full time

Job Overview

Trek Bicycle Canada ULC is seeking a highly motivated and customer-focused individual to join our team as a Sales Associate. As a Sales Associate, you will play a key role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Develop and maintain a deep understanding of our products and services to effectively communicate with customers and meet their needs.
  • Provide personalized service to customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work collaboratively with the sales team to achieve sales targets and drive business growth.
  • Maintain a clean and organized store environment, adhering to visual merchandising standards and ensuring a positive shopping experience for customers.
  • Participate in ongoing training and development to enhance product knowledge and sales skills.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Employee discounts on all products.

Requirements

  • High school diploma or equivalent required.
  • 1-2 years of sales experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.


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