Customer Experience Ambassador

3 days ago


Burnaby, British Columbia, Canada Scotiabank Full time
Customer Experience Associate Job Summary:

As a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service and building strong relationships with customers. Our ideal candidate is an enthusiastic, driven individual who enjoys meaningful conversations and supporting others.

We are seeking a talented team member to join our Canadian Banking Branch network. The successful candidate will provide outstanding service throughout the customer's journey, acting as a lobby leader and ensuring customers are appropriately triaged and/or assisted.

This role involves identifying and fulfilling simple sales opportunities, contributing to branch targets, and nurturing rich, long-standing relationships. You will also be responsible for introducing clients to our mobile banking applications and assisting them in managing their banking needs.

If you have strong customer service skills, are willing to assist in a professional, friendly, and efficient manner, and are available to work a flexible schedule, we encourage you to apply.

The estimated annual salary for this position is around $65,000-$85,000 depending on your experience and qualifications.

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