Automotive Customer Experience Ambassador

2 days ago


Burnaby, British Columbia, Canada Destination Auto Group Full time

At Destination Auto Group, we are proud to be recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and One of Canada's Best Employers for Recent Graduates for 2022. We are seeking a Vehicle Delivery Specialist to join our team who is looking to take the next step in their career. This is an excellent opportunity for a highly adaptable individual who is looking for a multifaceted and fast-paced environment within a growing automotive company.

Key Responsibilities:

  • Coordinate between departments to ensure vehicles are ready with all necessary accessories when promised.
  • Coordinate and complete full product presentation with guests, reviewing operation of vehicle, highlighting key features and benefits.
  • Introduce guests to Service, Parts and Body Shop Department to emphasize quality and efficiency of service operations and retail parts and accessories.
  • Provide follow up after sale for outstanding items and customer survey returns.

Requirements:

  • The ability to welcome our guests to the dealership as if it were your own home.
  • No required experience in automotive sales.
  • Many of our team members have had previous experience in retail, electronics, telephone sales, food & beverage and hospitality.
  • Ability to follow policies and procedures.
  • Available for various shifts including weekends.
  • Can operate independently in a fast-paced environment while ensuring quality is best-in-class.
  • Valid driver's License with a clean driving abstract.

What We Offer:

  • Comprehensive internal sales foundation training program.
  • A competitive compensation plan.
  • Enhanced group health benefits program.
  • An environment that is friendly, respectful, collaborative and ultimately supports your success.
  • Employee recognition, celebration and company culture events.
  • Long term and accelerated career opportunities.


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