Director of Hotel Operations and Business Development

1 week ago


Kelowna, British Columbia, Canada Four Points by Sheraton Kelowna Airport Full time
About the Role

We are seeking a seasoned hospitality professional to fill the Director of Hotel Operations and Business Development role at Four Points by Sheraton Kelowna Airport.

Job Summary

This is an exciting opportunity for an experienced hotel operations leader with a proven track record in driving business growth, improving guest satisfaction, and developing high-performing teams.

Key Responsibilities
  1. Develop and implement strategic plans to drive revenue growth, improve operational efficiency, and enhance the overall guest experience.
  2. Lead a team of department heads to achieve sales goals, maintain profit margins, and ensure compliance with brand standards and regulations.
  3. Collaborate with the leadership team to develop and manage budgets, forecasts, and business plans.
  4. Mentor and coach senior leaders to drive business results, improve communication, and foster a culture of innovation and excellence.
  5. Develop and execute training programs to enhance staff skills, knowledge, and performance.
  6. Analyze data and metrics to inform business decisions, identify areas for improvement, and drive change initiatives.
Requirements
  1. 5+ years of experience in senior leadership roles within the hospitality industry, with a minimum of 3 years in a similar position.
  2. Proven track record of driving business growth, improving guest satisfaction, and developing high-performing teams.
  3. Strong understanding of hotel operations, including food and beverage management, customer service, and revenue optimization.
  4. Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
  5. Experience with budgeting, forecasting, and business planning, with the ability to analyze data and make informed decisions.
  6. Knowledge of brand standards, regulations, and industry trends, with the ability to ensure compliance and drive quality initiatives.
What We Offer
  1. A competitive salary range of $120,000 - $160,000 per year, depending on experience.
  2. A comprehensive benefits package, including extended health and dental coverage, employee and family assistance program, and world-wide accommodation and dining discounts.
  3. The opportunity to work in a dynamic, fast-paced environment with a focus on innovation, excellence, and teamwork.
  4. A chance to grow and develop your career in a leading hospitality brand.
About Us

Four Points by Sheraton Kelowna Airport is a leading hospitality brand committed to delivering exceptional experiences for our guests. We offer a dynamic, supportive work environment that fosters growth, innovation, and excellence.



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