Customer Service Director

2 weeks ago

Vaughan, Ontario, Canada TalentSphere Staffing Solutions Full time
About Us

TalentSphere Staffing Solutions is proud to partner with a leading development company specializing in high-rise and hospitality projects. They are renowned for their commitment to creating vibrant communities and are seeking a skilled Senior Project Coordinator to join their team at the head office in Vaughan.

Key Responsibilities
  • Regularly visit active job sites to provide guidance and support to the Customer Service team on a rotating schedule.
  • Track and review outstanding correspondence lists in collaboration with on-site Customer Service Representatives.
  • Maintain and generate monthly reports on outstanding correspondence to ensure compliance with all warranty deadlines.
  • Attend homeowner inspections alongside Service Representatives when needed.
  • Manage and oversee any Conciliation Requests.
  • Supervise Service Technicians' schedules and the quality of their work.
  • Coordinate and participate in Customer Service meetings and other relevant gatherings.
  • Inspect homes on the day of occupancy to confirm they meet our quality standards.
  • Conduct follow-ups with customers as needed.
Ideal Candidate Qualifications
  • At least 5 years of experience in the construction industry.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and keen attention to detail.
  • Ability to handle multiple tasks in a dynamic construction environment.
  • Must have knowledge of Tarion Warranty guidelines.
  • Capable of reviewing warranty letters and making informed decisions for appropriate delegation.
  • Proficient in Microsoft Word, Excel, Outlook, and other relevant software.
Compensation
  • A competitive salary package based on experience (range: $95K to $105K).
  • Includes a company vehicle.

We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.

  • Customer Service Representative

    2 weeks ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    About the RoleThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within CAD Customer Service. The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries with a focus...

  • Customer Service Representative

    4 weeks ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    At CAD Customer Service, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers and will strive to provide the absolute best customer experience in support of multiple business units within our organization.The ideal candidate will have...

  • Customer Service Representative

    1 month ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries...

  • Customer Service Representative for Medical Devices

    7 days ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job OverviewWe are seeking an experienced Customer Service Representative to join our team at Terumo Medical Canada, Inc. (TMCI). As the first point of contact for customers, you will play a vital role in providing exceptional service and support.About the RoleThe successful candidate will be responsible for managing customer inquiries, processing orders,...

  • Customer Support Specialist for Medical Devices

    2 weeks ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    About Terumo Medical CorporationTerumo Medical Corporation is a leading global medical device manufacturer that provides high-quality products and services to the healthcare industry. We are committed to delivering exceptional customer experiences and driving innovation in medical technology.Job Description: Medical Device Customer Service RepresentativeThe...

  • Director of Customer Experience

    6 days ago

    Vaughan, Ontario, Canada Saks Fifth Avenue OFF 5TH Full time

    Unlock a World of Fashion OpportunitiesSaks Fifth Avenue OFF 5TH is the ultimate luxury off-price destination, offering unparalleled brand access and seamless customer experiences. As an Assistant Director at our esteemed stores in the U.S. and Canada, you will be part of a dynamic team dedicated to delivering exceptional results.About the Role:We are...

  • Customer Experience Operations Director

    6 days ago

    Vaughan, Ontario, Canada MAV Beauty Brands Full time

    MAV Beauty Brands is a leading developer and marketer of CPG products. We're seeking an experienced Customer Experience Operations Director to lead our customer operations department.Job SummaryThe Customer Experience Operations Director will play a pivotal role in ensuring seamless interactions between our company and our customers, overseeing various...

  • Assistant Director

    1 month ago

    Vaughan, Ontario, Canada Saks Fifth Avenue OFF 5TH Full time

    About This Role:The Assistant Store Director of Customer Experience will support the Store Director in executing front-of-house priorities within the store. This includes maintaining selling floor service and merchandising standards to drive sales and customer experience. The Assistant Store Director will coach direct reports to ensure all selling floor...

  • Service Director

    3 weeks ago

    Vaughan, Ontario, Canada TIM HORTONS Full time

    Job Title: Service DirectorAbout the Role: We are seeking a Service Director to join our team at Tim Hortons. The Service Director will be responsible for supervising and coordinating the activities of staff who prepare and portion food. They will also train staff in job duties, sanitation, and safety procedures.Responsibilities: Establish methods to meet...

  • Administrative Services Director

    6 days ago

    Vaughan, Ontario, Canada Ontario INC Full time

    Job Title: Administrative Services DirectorWe are seeking a highly skilled and experienced Administrative Services Director to join our team at Ontario INC.About the Role:The successful candidate will be responsible for leading a team of administrative staff, providing strategic direction, and overseeing the day-to-day operations of our administrative...

  • Customer Operations Director

    6 days ago

    Vaughan, Ontario, Canada MAV Beauty Brands Full time

    About MAV Beauty BrandsMAV Beauty Brands is a leading developer and marketer of CPG products through the drug, mass, grocery, club, and specialty channels. Our top-performing brands include Marc Anthony True Professional, Cake Beauty, Renpure & The Mane Choice.We're seeking an experienced Customer Operations Director to lead our customer operations...

  • Food Services Director

    4 weeks ago

    Vaughan, Ontario, Canada JZMS-MART LTD. Full time

    Job Title: Food Services DirectorJob Summary: We are seeking a highly skilled Food Services Director to lead our culinary team at JZMS-MART LTD. The ideal candidate will have a strong background in food preparation, menu planning, and staff management.Key Responsibilities:Develop and implement menu plans to meet customer demands and restaurant...

  • Food Services Director

    4 weeks ago

    Vaughan, Ontario, Canada JZMS-MART LTD. Full time

    Job Title: Food Services DirectorJob Summary: We are seeking a highly skilled Food Services Director to lead our culinary team at JZMS-MART LTD. The ideal candidate will have a strong background in food services management, with experience in menu planning, staff supervision, and inventory management.Key Responsibilities:Develop and implement menu plans to...

  • Warehouse and Supply Chain Services Director

    4 weeks ago

    Vaughan, Ontario, Canada Fastfrate Group Full time

    Warehouse and Supply Chain Services DirectorThe Director of Warehouse and Supply Chain Services will be responsible for the management of our operating buildings that provide warehouse solutions, transloading, and special projects. The individual will work with the VP of Operations across Canada, including Sales, to understand business requirements based on...

  • Dining Services Operations Director

    2 weeks ago

    Vaughan, Ontario, Canada ONroute Full time

    About ONrouteONroute, a leading dining services provider, is seeking an experienced and skilled Dining Services Operations Director to join our team.Salary RangeThe salary for this position is estimated to be between $55,000 and $65,000 per year, based on industry standards and location factors.Job DescriptionAs a Dining Services Operations Director at...

  • Regional Service Director

    3 weeks ago

    Vaughan, Ontario, Canada Samuel, Son & Co. Full time

    About Us: Samuel, Son & Co. is a leading packaging business with a strong commitment to customer satisfaction and service excellence. We are seeking a highly skilled Regional Service Director to lead our Central Canada operations and provide leadership in safety goals and procedures throughout our organization. Responsibilities: Provide leadership in the...

  • Food Services Director

    4 weeks ago

    Vaughan, Ontario, Canada JZMS-MART LTD. Full time

    Job Title: Food Services DirectorJob Summary: We are seeking a highly skilled Food Services Director to join our team at JZMS-MART LTD. The ideal candidate will have a strong background in food services management, with experience in modifying food preparation methods and menu prices according to the restaurant budget.Key Responsibilities:Modify food...

  • Executive Food Service Director

    2 weeks ago

    Vaughan, Ontario, Canada Tyemaut Foods Inc. Full time

    We are seeking a highly motivated and experienced Executive Food Service Director to join our team at Tyemaut Foods Inc.About the RoleThis is a full-time permanent position with an estimated salary of $65,000 - $80,000 per year. As an Executive Food Service Director, you will be responsible for overseeing the day-to-day operations of our food service...

  • Healthcare Services Director

    2 weeks ago

    Vaughan, Ontario, Canada Sunrise Senior Living - Canada Full time

    About the RoleWe are seeking a dedicated and compassionate Healthcare Services Director to join our team at Sunrise Senior Living - Canada. As a key member of our leadership team, you will play a critical role in shaping the health and wellness experience for our residents.

  • Warehouse and Supply Chain Services Director

    4 weeks ago

    Vaughan, Ontario, Canada Challenger Motor Freight Inc. Full time

    Director of Warehouse and Supply Chain ServicesChallenger Motor Freight Inc. is seeking a highly skilled Director of Warehouse and Supply Chain Services to lead our warehouse operations and drive business growth. The ideal candidate will have a strong background in supply chain management, logistics, and business development.Key Responsibilities:Develop and...